Parkway Toyota
Englewood Cliffs, NJ
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921 Reviews of Parkway Toyota
We just purchased our 5th Toyota at this dealership from the same excellent sales person, Charlie Cha. Charlie is knowledgeable, very friendly, extremely respectful of his clients' time, and never "pushy," the same excellent sales person, Charlie Cha. Charlie is knowledgeable, very friendly, extremely respectful of his clients' time, and never "pushy," and super-efficient. Years ago he even took the time to explain and speak with our daughter, far too young to drive at the time. For this latest sale, he knew exactly what we wanted - almost before we did - and was able to provide the information and products we needed to close the deal. (Actually, we just stopped in to see him when we brought one of the Toyotas in for service and he and we realized the time was perfect to trade one of the cars in and pick up a new one...which we did on the spot.) More
Mike did a good job making sure I test drove the vehicle a reasonable distance to find any problems due to the car just coming up for sale on a lease return. He made me comfortable from the moment I entere a reasonable distance to find any problems due to the car just coming up for sale on a lease return. He made me comfortable from the moment I entered the dealership. Gee did an exceptional job following up, fixing any problems and delivering a very nice vehicle to me at a fair price. Gee was very professional and thorough. He understood what I wanted and made good on all he promised. The work done on the vehicle, especially the body work, was very good. I hate to buy cars and left with a smile on my face. I attribute this to Gee's commitment to the customer and his knowledge of the business. The end result was an overall good experience. Thank you to Gee and Parkway's shop. More
Charlie Cha was a great salesperson to work with, being honest, helpful and friendly. He took care of everything and made sure I was satisfied completely. He also made sure to schedule my first maintenanc honest, helpful and friendly. He took care of everything and made sure I was satisfied completely. He also made sure to schedule my first maintenance appointment in 6 months! This is the third car I bought through Charlie Cha at Parkway Toyota. He's the BEST. More
I have given Parkway Toyota an over "5" for my experience there as a customer and here is why: From the moment I walked into the dealership, I felt welcomed. Carlos Guerrero was attentive and kn experience there as a customer and here is why: From the moment I walked into the dealership, I felt welcomed. Carlos Guerrero was attentive and knowledgeable. He spent a few hours with me test driving several models of different vehicles. We even drove to a storage garage to pick up a Prius that I test drove back to the dealership. He was extremely patient and went out of his way to accomodoate me, answering all my questions. I also spoke to Philip Ferreira, who was also extremely professional and helped work out a great deal for me. After I made my decision to purchase a 2010 Prius, I sat with Peter Fleming and worked out the finances. Peter Fleming was also extremely professional and explained the contracts and extended warranty to me with the utmost courtesy and kindness. I would definitely guarantee Parkway Toyota to my friends and relatives. I traded in my car for a new Toyota, and I couldn't be happier! More
The Sales Representative that I worked with throughout the duration of my purchase made my experience with this dealership a pleasurable one. Jason was curteous and professional but more importantly was the duration of my purchase made my experience with this dealership a pleasurable one. Jason was curteous and professional but more importantly was patient and understood my needs and concerns. Jason was able to assist me with the decision making process on which vehicle (Sienna), model(XLE), and options to purchase without attempting to influence me to add options that I did not want nor need. The Finance Manager also helped to provide me with an extremely enjoyable experience. Mark helped me to develop a full comprehension of all the additional options (maintenance package, extended warranty, Gap Insurance) that are available to me and how each option would impact me as the vehicle owner. Mark provided me with financing terms for my vehicle, which I found to be fair and equitable. More
My husband and I are both retired and were in the market for an SUV. We previously drove a 1998 Toyota Sienna and were looking to into a smaller vehicle with the same ride height. We've owned numerous Toy for an SUV. We previously drove a 1998 Toyota Sienna and were looking to into a smaller vehicle with the same ride height. We've owned numerous Toyotas and have always been trouble free and reliable. For some strange reason my husband took an interest in a used Subaru Tribeca and was dead set on test driving and picking one up. Call it Toyota loyalty or what have you but, we figured to look into the Toyota showroom. We selected Parkway Toyota for its top notch service department, so we decided that we'd visit their showroom. We were greeted in a warm and professional manner the moment we stepped into the showroom. We were assigned to Jason Lugue and knew that we were in good hands. He was very friendly and knowledgeable of the vehicles. At no point did we feel pressured or mislead. We explained what we needed and he pointed out an option that we never considered. We test drove a Certified 2008 Toyota Rav4 V6 Sport. To our surprise, it was a perfect fit. The car was easy to drive and loads of horsepower, more than the Tribeca. Any other dealership would have stuck us in a car without considering our needs. Our Finance Manger, Mark Gaviola, was very professional and warm and also had a good sense of humor. He made everything crystal clear and as a result we had the peace of mind knowing that this purchase was the best decision. We received our vehicle in a quick and pristine manner. Jason went over all the features, in addition to setting our hands free unit. We would never have know these other features that adds value to our purchase if it were not for him. Parkway Toyota took the time to listen to us and delivered according to our needs. Aida and Noli More
I purchased a 2011 Limited RAV4 yesterday from Parkway Toyota in Englewood Cliffs, New Jersey. It was well worth the trip from Connecticut, where I live. To say my experience exceeded my expectations Toyota in Englewood Cliffs, New Jersey. It was well worth the trip from Connecticut, where I live. To say my experience exceeded my expectations is an understatement! From the first contact with the sales manager, Mr. Robert Winograd, my experience was top notch. The entire staff was very professional, friendly, responsive, courteous and HONEST! Mr. Winograd is the epitome of excellence and his staff follows suit perfectly. Emmanuel in Finance and Jason Lugue were very knowledgeable, warm and professoinal. The process did not take long; they were conscientious of my time, while efficient and respectful. I have found a dealership for life. I have already recommeded Parkway Toyota to friends and family and will continue to do so. If you are looking to purchase a Toyota - DO NOT GO ANYWYERE ELSE, you will be doing yourself a great disservice. There is no pressure whatsoever - it is unlike any other dealership I have been to - and best of all the price was unbeatable! I wish there was an excellent (6) rating because "Great" just doesn't do Parkway justice! More
Our lease was up on our car so we started to look at different car dealerships. We looked at Nissan, Ford, Hynda and Toyota. We narrowed our search to either Toyota or Nissan. Besides liking the comfo different car dealerships. We looked at Nissan, Ford, Hynda and Toyota. We narrowed our search to either Toyota or Nissan. Besides liking the comfort and the way the Camry rode, our experience with the staff at Toyota was like no other. Our salesman was Dennis McInerney. From the moment we sat down I felt like we had known him forever. He was what all these dealerships need, friendly and comfortable to be with. We did not lie and told him it was between Nissan and Toyota. We did go back to Nissan before we decided on our Camry. People are always ready to complain but never ready to give a compliment. I did go to the Manage and compliment him on Dennis and how he took the worry out of our hands in deciding. When we picked the car up it was getting dark and I told him that I do sometimes have a difficult time driving at night. He tried to get us to pick up the car the next day, but I really wanted to take my new car home that night. When we did arrive home we got a call from him making sure we got home safely. I do not think that people go to that extent. Both my husband and I were so taken back by that. I found that everyone we dealt with at Toyota were exceptional. More
This dealership and it's employees are amazing! I have purchased 5 vehicles at this dealership so far and I cannot express how extremely satisfied I am. They are very courteous, professional, friendly an purchased 5 vehicles at this dealership so far and I cannot express how extremely satisfied I am. They are very courteous, professional, friendly and extremely knowledgeable. I feel very comfortable and I have complete trust that they are giving me the best deal available. They are all about customer satisfaction and because of this I would never go anywhere else. For me, Parkway Toyota is in a class all by themselves!!!! More
I went looking for a new car, and was recommended to go to this dealership. Jason and Mark were very friendly and professional. They made the experience hassle free! I was able to buy a car at a great pri to this dealership. Jason and Mark were very friendly and professional. They made the experience hassle free! I was able to buy a car at a great price, and I am very glad that I chose to buy a car at Parkway. I am happy with my car and will definitely recommend Parkway to future car buyers! Thanks for the help! More






