Parkway Toyota

Service Department did a great job, as always, on the scheduled maintenance for my CH-R, even though it was an included 24 month service and I didn't pay a dime for it. They even made sure that I schedu scheduled maintenance for my CH-R, even though it was an included 24 month service and I didn't pay a dime for it. They even made sure that I scheduled my next complimentary service before the end of the 24 month coverage period (instead of letting it go unused like gym memberships these days). They treated me like I was paying top dollar, and everyone I dealt with was professional and friendly. More

Bob Winograd magically fixed the problem My prior review concerned a lost title. After some pleasant further interaction with Bob Winograd , he magically found my Title and insured that it g My prior review concerned a lost title. After some pleasant further interaction with Bob Winograd , he magically found my Title and insured that it got to me. All is resolved and Bob Winograd handled the matter professionally. More

It’s not easy to sell cars during the COVID19 era, but Jamila was able to support Bob to sell me my RAV4 Hybrid without a test drive. I liked the candor, and I felt safe and in good hands as Clinton took Jamila was able to support Bob to sell me my RAV4 Hybrid without a test drive. I liked the candor, and I felt safe and in good hands as Clinton took care of me when I came in to pick up my vehicle. Clean, well-run, and I pleasant experience. Mark the Finance Manager was able to answer my questions. More

Time Wasters They brought me in with misrepresentation or at best evasiveness about the price, which ended up being $3000 higher than what I expected. Wasted 5 hou They brought me in with misrepresentation or at best evasiveness about the price, which ended up being $3000 higher than what I expected. Wasted 5 hours dealing with these clowns. And the only place they will let you test drive a car is in their parking lot. Will look elsewhere for a Toyota. More

Great people. Great to deal with. 6th car I’ve gotten from parkway Toyota and wouldn’t go to any other Toyota dealership in the area from parkway Toyota and wouldn’t go to any other Toyota dealership in the area More

excellent service. Mr Decepeda helped me with the new toyota corolla I recently purchased. He gave me a good eal and price on my trade in. He has also helped my daughter Mr Decepeda helped me with the new toyota corolla I recently purchased. He gave me a good eal and price on my trade in. He has also helped my daughter purchased her RAV 4. I have been a loyal costumer of Parkway. More

New location, but same experience as before. Over the years, and because I live so close to their store, 2 of my sister in law, my best friend, another best friend all went in to buy NEW top of the line years, and because I live so close to their store, 2 of my sister in law, my best friend, another best friend all went in to buy NEW top of the line vehicles like highlanders. Each and everytime, they left PARKWAY Toyota with the feeling and truth, if they took the deal given to them, they would have overpaid. And these are without trades. So new location. And its my turn. I see the new camry trd, I am interested in the car. So i submit only. Have a 14 mdx as trade. In their email it reads -your trade in value is 17k-19k. Ok, not concerned about that. I schedule an appoint with my point of contact, I arrive on time and despite having an appointment, I had to wait 15 mins for my point of contact and then another 15 for a sales person. That was the first red flag. The second red flag was when the sales person assigned to me didn’t even know what the camry trd is, and was sitting in front of silent on his phone for mins on Toyota web site. Some kind of training you got their PARKWAY TOYOTA. He then tells me it’s not available, as a last ditch effort and to do his work for him.. let’s say I take that v6 XSE behind you on the showroom floor. What does it have that is different.? He has absolutely no clue and he says it is a four cycyclinder, I say are you sure, I am sure it is a six cuz I read the window sticker. Again, absolutely clueless salespeople who do not know any of their products. So I say, go ahead and look at my truck, he comes back and says my used car person will give you 13k. I then pull up kbb and put it on the table, not asking private sale and I think we are just wasting time here. He then tells me to wait, goes and comes back and says top is we can do is 15. Why Did you try to rip me off 2k right from the start. This is why I dislike this dealership. This is 2020, they probably can rip some people off and probably do but people these days have a lot more information about everything and when you try to do them wrong, they know about it. I have no idea who the leadership is or if it is a family run business but these tactics including mine is one the many times I have encountered this at this dealership. I also do not understand why they need to sit you on open tables so the customer next to you can hear your conversations, again this is poor practice and is basically useless unless your dealership is packed. It was not. You had two customers in there a pack of joking salespeople on a Friday night. what about all those desks and chairs for on the perimeter of your floorplan (outside of your construction area). If you are shopping for a Toyota and especially if have a trade, I would avoid parkway unless you know exactly what your payments, interest, car bought price and all fee are before even sitting down with these guys. More

Great work and excellent service from Bob, Clinton, and team - very impressed and pleased with everything and everyone involved. Highly responsive, knowledgeable, and willing to work together. team - very impressed and pleased with everything and everyone involved. Highly responsive, knowledgeable, and willing to work together. More

MR Kenny Lee is so kind We didn't go to see other brands of cars, we went directly to Toyota. MR Kenny Lee is so kind, He always made the smile. Thanks for him~~ We didn't go to see other brands of cars, we went directly to Toyota. MR Kenny Lee is so kind, He always made the smile. Thanks for him~~ More

Always treated well when I have my 2007 solar convertible serviced(!probably the best car Toyota has ever made. The services men are fair and helpful. Me Dinicola is great to work with serviced(!probably the best car Toyota has ever made. The services men are fair and helpful. Me Dinicola is great to work with More