Partyka Mazda

I'm very disappointed with my recent experience using Partyka to service one of my 17 commercial vehicles. We took one of the vans in to diagnose a starting problem and were charged the full $129.00 diagnosis fee which ultimately led to the simple replacement of the battery. The total cost out the door was $314.71 for a diagnosis that would have taken less than 10 minutes. I spoke to the Service Manager and the Service writer and the feeling that I got is that "it is what it is and too bad that we had to charge $129 for the diagnosis, but thats what we charge." I also got an estimate for front and rear brake work that was very poorly written and confusing. I then called another Chevrolet dealer and found the Partyka prices to be very high. I need to have trust in who ever repairs and maintains my fleet and unfortunately, I don't have this with Partyka and will never bring any of my 17 vehicles there again.

I was truly impressed with salesperson Coranetta Woods. She was very knowledgeable, great personality and worked hard to get us what we wanted, our first new car! She is truly an asset to the dealership.

Adam was terrific to work with and was very thorough and friendly! He went over the vehicles features in great detail. He answered any and all questions that I had and took the time to walk thru everything with me.

Very friendly and accommodating staff members , willing to go the extra mile so you know you are getting an appropriate deal and positive experience overall.

I was never called to bring the car in after my insurance submitted the claim, after a week of waiting I had to call them. My car sent there day after day waiting for an estimate that took a week to get. I was told each day that it would be done that day and they would call me with the details but they never called and I again had to follow through. I was told my car would be fixed in one week, almost 4 weeks later I'm still waiting. I never received any updates despite them telling me they would call me. Every single time I had to call them or call my insurance company who would call them to find out what was going on. All of this is extremely poor service and left me unbelievably disappointed and constantly wondering what was going on with my vehicle. I have no intention of using this company again for this type of service.

Luis Rivera was cordial, knowledgeable and attentive. He provided good customer service with a smile and great pride. He is dedicated and the epitome of a true gentleman.

Both Charlie Labella service manager and Joseph Gallagi general manager put in a great amount of effort to resolve my issues with my brand new 2019 Chevrolet Equinox. It took almost seven weeks for General Motors to find the problem and install the part responsible for the malfunction. I highly recommend Partyka Chevrolet to all my friends.

I had an oil change and tire rotation at my recent service appointment. The service advisor that helped me was very friendly. Overall a great experience from start to finish as always!

I had a good experience at Partyka. No major hiccups. They definitely put in the effort to get our business. I would recommend them to others.

I made my appoint easily on line. Fit me in within 24 hours. Finished the truck as promised, charged very reasonable fee! Explained clearly what was done