Passport Mini of Alexandria

After many years of not buying a new car I finally took the plunge and plunged into the absolute best car buying experience of my life. I have been around - almost 60 years old - and had lots of cars - ma the plunge and plunged into the absolute best car buying experience of my life. I have been around - almost 60 years old - and had lots of cars - many new - and this was the most professionally run outfit that I have ever encountered. Vincent (Vinnie) Maletesta was my salesman and he did an absolutley great job. In addition to helping me find the best car - an Chili Red Cooper S with manual transmission - he gave me an insightful and impressive tour of their facility in Alexandria, Virginia. They have a pretty new and obviously well thought out facility that inspired a lot of confidence. I feel great about the deal, the service, and my Mini is the most fun drive I have had since my first skateboard ride down a big hill! I strongly recommend Mini of Alexandria. Talk to Vinnie. More

Actually, I started my research on line one evening last week, then made an inquiry as to a particular Mini on the Mini Cooper website. I had to provide my zip code. I received an email within a short time week, then made an inquiry as to a particular Mini on the Mini Cooper website. I had to provide my zip code. I received an email within a short time of submitting it[the same evening]from Passport Mini of Alexandria. The email was from Peter Lawford and provided a website to check out their inventory and several questions as to the type of car that would meet my needs. He responded to the characteristics I was looking for by providing the inventory numbers of several cars within dealership inventory[I could go online to look at them] that would meet my specifications. He suggested I set up a time to go for a test drive. That was arranged for Sunday, Oct.25. My husband and I arrived and Peter joined us,we talked about cars and what we were looking for in a car. He gave us some time to look at the various Mini Coopers on the lot both new and used. We decided to take one of the cars I had expressed an interest in for a test drive. He went over the features of the car before starting out, giving us both a chance to adjust seats, mirrors, etc. until we felt comfortable with going forth. Obviously, the test drive was a well thought out route because it gave us various opportunities to experience the many attributes of the Mini. We returned to the dealership, decided to purchase the car that we had test drove. Mr. Lawford asked if there was any features besides the ones already on the car that we wanted and reviewed options. We purchased our Mini, the one we test drove. The great thing about this dealership was there was no pressure to buy. I felt they believed they had a great car and the decision was ours. Mr. Lawford was very professional. He was attentive, engaging,and knowledgeable about the cars qualities, explaining features and why they were important to us. He gave us the "grand tour" of the dealership even to walking through the area where our car would be serviced[it was Sunday]. He explained the standards the company had for workmanship and the concern they had for their mechanics by insuring a safe work enviroment. I, at first, thought the "tour" was silly but realized it was important to me to know because my car would be serviced by someone who was valued and more likely to take pride in their work. The financing of the car was a part of this seamless process. Even when the last signature was on the forms and the car had been delivered, I mentioned I probably had made a mistake by not purchasing one of the added features. Mr. Lawford said , no problem, he spoke with the finance person, Adam[sorry can't remember his last name], they redid alot of the paperwork to include this last minute change of heart. We signed again and with absolutely no regrets we left with our Mini Cooper! More