Pat Lobb Toyota of McKinney

After failed alignment attempts at a local shop And a competing Toyota dealer, I took it to Pat Lobb to try and get my alignment back to normal and my steering wheel straight. Cannon Campbell worked with competing Toyota dealer, I took it to Pat Lobb to try and get my alignment back to normal and my steering wheel straight. Cannon Campbell worked with me, to ensure it was correct. I drove it a week, and it was still off a little, for my likings. Today, I returned to have it “checked” and without hesitation, they pulled in around and performed another alignment and test drove the vehicle with the foreman and the tech. Initially, I checked the car in with Agrin and he was excellent to work with on the phone and at check in. Guess he will be my #2 behind Cannon! Pleased to report, truck drives straight and my wheel is straight. I am a picky customer and Cannon Campbell treats me with respect, fairness, promptness, and always has a smile on his face. He is genuine and I appreciate that. His attention to detail and thorough explanations and prompt service are unmatched. He is my “go to” up there. Glad to have found a second person, it Cannon is out. Thank you to the Pat Lobb team for making it right and not making a big deal about it. More

Called & got an appt for an oil change w/i the hour. They were very courteous, and svc rep Robt McMillan was great. Service was completed in 30 minutes. Have been doing business w/ them for about 7 year They were very courteous, and svc rep Robt McMillan was great. Service was completed in 30 minutes. Have been doing business w/ them for about 7 years, and plan to continue. More

It was my lucky day, I ran into Steven when shopping for a car... he was awesome to work with, straight forward with answers to my questions, and his attention and care to me was top notch. Thanks Steven! a car... he was awesome to work with, straight forward with answers to my questions, and his attention and care to me was top notch. Thanks Steven! More

Steve Hurst helped me purchase an auto that required transporting it from Texas to California. Steve was extremely helping me, not only with the purchase but coordinating the transfer of the auto. Thi transporting it from Texas to California. Steve was extremely helping me, not only with the purchase but coordinating the transfer of the auto. This was my third car that I have purchased from Pat Lobb Toyota of McKinney and each time was an exceptional customer service experience! Best dealership and best salesman! More

I recently had the pleasure of working with Agrin Neani again at Pat Lobb Toyota of McKinney, and I can't say enough about the outstanding service he provided. From start to finish, Agrin went above and be again at Pat Lobb Toyota of McKinney, and I can't say enough about the outstanding service he provided. From start to finish, Agrin went above and beyond to ensure everything was handled smoothly, efficiently, and with a genuinely caring attitude with servicing my Toyota. He was incredibly knowledgeable, patient, and attentive to my needs—taking the time to explain each step of the process and answering all my questions thoroughly. What stood out most was his professionalism and commitment to making sure I felt confident and supported throughout my visit. It’s rare to come across someone who truly takes pride in their work the way Agrin does. I highly recommend asking for him if you’re visiting Pat Lobb Toyota—he sets the standard for exceptional customer service. More

I took my vehicle in for a second opinion. So glad that I did! Saved me a ton of money! They are honest and I highly recommend! So glad that I did! Saved me a ton of money! They are honest and I highly recommend! More

Matt provided great service and was very respectful and responsive! He was very kind and explained everything very well. Thank you Matt! responsive! He was very kind and explained everything very well. Thank you Matt! More

Good customer service, and they were very professional, my car was takin care of in a timely manner my car was takin care of in a timely manner More

John W is an incredibly dedicated and professional salesman. I was an out of state customer looking for a fairly specific used vehicle and John wholly committed to helping me find said vehicle. He is salesman. I was an out of state customer looking for a fairly specific used vehicle and John wholly committed to helping me find said vehicle. He is friendly and thorough without being pushy or high pressure. He went above and beyond for me and I would highly recommend him to anyone to work with. More

I would like to express my appreciation to Mr. Roger Klein. He was very hospitable, professional and thorough making sure I would be satisfied with the right pre-owned vehicle at my budget. Most Roger Klein. He was very hospitable, professional and thorough making sure I would be satisfied with the right pre-owned vehicle at my budget. Most of all, Roger made my son and I feel welcome and like being part of Pat Lobb Toyota of McKinney family. I give Roger Klein a rating of (5) Star... Keep up the good work !!!! More