Pat Lobb Toyota of McKinney

My Toyota of McKinney experience started with a warm and friendly hello from Tim O'Grady as I approached the showroom. Tim introduced himself, handed me his card and asked me what brought me in. He listened friendly hello from Tim O'Grady as I approached the showroom. Tim introduced himself, handed me his card and asked me what brought me in. He listened to what I was wanting to test drive, and got the ball rolling! He explained every detail of this truck to the ability of someone who built it by hand. He was beyond knowledgeable, and taught me so much about the truck before we even left for the test drive. Tim was very perceptive to all my needs for a vehicle, and made sure to explain the benefits of this truck to meet those needs. I have never had a more pleasurable experience with buying a vehicle! I am new to Toyota, and new to this dealership. I have no intentions of going anywhere else! Thank you Toyota of McKinney for hiring such great people! Faison was the most enjoyable experience I've ever had when it came to dealing with warranties and the "paperwork" side of buying a vehicle! It was at the very end of the day on Saturday, and he was beyond friendly. He answered all my questions, and went above and beyond to make sure I understood everything. His attitude and professionalism made a great impact on me, and showed me the quality of people Toyota of McKinney hires. It was a great experience! I have already received a lot of compliments on my truck. Everyone of them was followed with "thank you" and "I got it at Toyota of McKinney. It was the best experience I've ever had buying a vehicle! More

A great great deal on a vehicle that is like new. Will help you find a way to get approved and how to manage a payment plan, whilst helping several customers at once. 3k help you find a way to get approved and how to manage a payment plan, whilst helping several customers at once. 3k More

Hasan Amarneh was very helpful and honest in offering me the right car at a very favorable and low price. He was patient and made sure the car was completely ready for me to drive. the right car at a very favorable and low price. He was patient and made sure the car was completely ready for me to drive. More

Always greeted by friendly staff. I especially like the ambiance of the waiting area. Lots of natural light, charging stations, and refreshments option to wait or complementary shuttle to office or home. ambiance of the waiting area. Lots of natural light, charging stations, and refreshments option to wait or complementary shuttle to office or home. Or car rental is available. More

Hasan and Tony were great they took time to work with me even with my kids here to get me into the right vehicle for the right price. even with my kids here to get me into the right vehicle for the right price. More

Excellent intro to the service department My first encounter with Toyota of McKinney's service department went very smoothly, from check-in to ultimate delivery of the serviced vehicle. The p My first encounter with Toyota of McKinney's service department went very smoothly, from check-in to ultimate delivery of the serviced vehicle. The process was organized and seamless. I enjoyed working with Selena Hann and I plan to call upon her again for subsequent service work. More

Camron, Sid, Tony, and Rusty are the best in the business. If you want an honest process, go see Camron and thank me later! Camron has everything ready and we were in and out in a snap. Thank you al business. If you want an honest process, go see Camron and thank me later! Camron has everything ready and we were in and out in a snap. Thank you all! More

2019 4Runner Purchase Tim O'Grady is a rockstar! His knowledge of the vehicles I was looking at was superb and I never once felt pressured to purchase anything on the spot. Tim O'Grady is a rockstar! His knowledge of the vehicles I was looking at was superb and I never once felt pressured to purchase anything on the spot. We got a fantastic deal and I drove off the lot with very limited feelings of anxiety or remorse. Tim is VERY thorough and ensures that no questions are left unanswered. I would recommend him and the great dealership of Toyota of McKnney to anyone looking for a new Toyota or a used car in DFW! More

I have NEVER had a bad service here. They always give service with a smile and with excellent results. They even spend time explaining something to you when you just don't understand how it works. I will service with a smile and with excellent results. They even spend time explaining something to you when you just don't understand how it works. I will definitely buy my next car from them. They stand behind their products. More

Near-Perfection Repairs done perfectly. Vehicle returned with the radio untouched, steering wheel clean, floor mats clean, mirrors not adjusted, . . . just as I left Repairs done perfectly. Vehicle returned with the radio untouched, steering wheel clean, floor mats clean, mirrors not adjusted, . . . just as I left it. Thank you! Only suggestions to improve? I had the wheels balanced and rotated. Since 2008, this dealership has always included an inspection report that included a measurement of remaining brake pad thickness. How am I supposed to manage my brake repairs if I don't know that critical data? Wait until the wear indicators start to squeal? By then, the brakes are likely already glazed over and unsafe! Where is my brake pad thickness report? The other thought is that they emailed a .PDF file of the repairs. That is a serious breach of personal data. Don't you and your staff know the internet is not secure? Even 256-bit encryption only offers the illusion of security. You sent the receipt as an open document without any form of security. More