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Pat Lobb Toyota of McKinney

McKinney, TX

4.8
6,235 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER! WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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3350 South Central Expressway

McKinney, TX

75070

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Showing 6,235 reviews

June 13, 2026

Maricar Randall has been an exceptional asset in helping in the selection of my purchase More

by martinalmaguer12291972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricar Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Maricar.

June 12, 2026

I’ve come here for routine service for over 5 years. My 4Runner has 165,000 miles and I couldn’t be happier. More

by Tightlines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing JP.

June 11, 2026

I was able to test ride my vehicle fairly quickly. My trade in was priced higher than I thought it would be. Service has been great. More

by Jacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Jacob! We appreciate you recognizing Duane.

June 11, 2026

Every time I get my vehicles serviced they have me in and out. All the employees are very welcoming. This is the only place to do businesses A+++ More

by sidneywaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Sidney! We appreciate you recognizing Tammy, David and Arik.

June 09, 2026

Very clean, cozy, good vibes. It felt like home, friendly personnel, will recomend at 100% More

by zenemi7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

zenemi7 responded

Quick process, Miguel and Antonio were very helpful, Im happy with my purchased... Thanks Miguel and Antonio.

June 09, 2026

Always great, fast and courteous service at Pat Lobb. Robert McMillan got me in without an appointment and my service was completed just as fast as if I had an appointment. More

by GORDON.LACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Robert.

June 07, 2026

Ruben Silva is very professional, hard-working and always on top of the concerns that we had. He had everything done pretty much before we got to the dealership. He’s a great asset to the Pat lab Toyota of M More

by Lesleylaree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Ruben and Scott.

June 07, 2026

I did purchase a vehicle from this dealership, but they engage in all the typical dealership/car sales gimmicks with bait and switching and also very expensive fees that "we are trying to make some money o More

by D. Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devin Hawley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cardenas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and for sharing your feedback. We’re sorry to hear that aspects of the purchase process left you feeling frustrated. Clear, consistent communication regarding pricing, fees, and vehicle purchases is extremely important, and we understand your concerns when explanations are perceived as unclear or inconsistent. Your feedback has been noted and will be reviewed internally as we continue working to improve transparency and the overall customer experience.

June 07, 2026

I arrived with no appointment and my service advisor got me in. He said there might be a 2 hour wait but he beat that by a lot. Great service, great care by Joel. More

by VFranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

June 06, 2026

We almost walked out after the manager dismissed us, but our salesman, Ruben, saved the sale and helped us reserve a 2026 RAV4. Ruben was fantastic to work with throughout the entire process. He was incredi More

by E. Morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Cisneros
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Facundo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your experience. We’re pleased to hear that Ruben provided excellent service and earned your trust through his transparency, communication, and professionalism throughout the purchase process. We’ll be sure to recognize him for his efforts. At the same time, we’re sorry to hear that the delivery experience did not meet expectations. A new vehicle should be delivered in excellent condition, and we understand your frustration regarding the cleanliness, missing accessories, and repairs that required additional trips to the dealership. Your feedback has been noted and will be reviewed internally as we work to improve our delivery and quality-control processes.

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