
Pat Lobb Toyota of McKinney
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,588 reviews
If you think buying a car is as much fun as a root canal ... George Mogollon will change your mind! Good value! Good service! Good buying experience! Call George at 972-741-1284. ... George Mogollon will change your mind! Good value! Good service! Good buying experience! Call George at 972-741-1284. More
In July 2013, we purchased our eighth vehicle from Pat Lobb so it should be obvious who our favorite dealer is. It certainly helps that our favorite manufacturer is Toyota. Now you can purchase Dodge pr Lobb so it should be obvious who our favorite dealer is. It certainly helps that our favorite manufacturer is Toyota. Now you can purchase Dodge products from the sister dealership. We have yet to meet anyone we dislike at Pat Lobb. Everyone has always been fantastic in all areas - sales, finance, service, parts - everyone. Our two more recent pleasant experiences were with Amanda, who you find to be a very charming and intelligent woman. We hope she stays there forever so we can buy our next car from her. You will feel at home as soon as you enter. Sit and grab a coke, coffee or water in their lounge and learn how the dealership was built to green standards. Or jump right in and look at their large inventory of cars and trucks - both new and used. Then get down to business and find out how simple it all is. They pretty much give you the best deal right up front - including a fair trade-in price if applicable - so you avoid all that endless back-and-forth haggling between you and management, using the poor sales person as a ping pong ball. At Pat Lobb you can forget all that craziness. They sell a lot of vehicles so they can afford to get you the best deal ever right up front. Check it out for yourself and you'll see. It is the only place we go when we want to buy or service a car and you may find it to be the only place for you too. More
This is my fourth car purchase with George Mogollon at Toyota of McKinney. He and all the service personnel are truly first rate. I have never had a bad experience with them and have always been completel Toyota of McKinney. He and all the service personnel are truly first rate. I have never had a bad experience with them and have always been completely satisfied with my purchase. More
This was to be my 4th vehicle purchase at this dealer, and will never come back. Was interested in a certain special, and was told that I would be able to get it before I drove 7 hours. When I arrived at and will never come back. Was interested in a certain special, and was told that I would be able to get it before I drove 7 hours. When I arrived at the dealership at my scheduled appointment time, the sales representative that I work with was with another customer, but had my stuff ready to go. When the price was presented to me after about an hour of waiting, it was not what we discussed. I was referred to Chris, the sales manager, who basically told me that he was sorry but nothing he could do, despite loyalty and promises. Chris promised to make it right and contacted the GM, but came back with nothing better than taking off the price the "free" iPad that was actually rolled into the price of the car. I was told that no one could beat the price they were offering, but ended up driving home the same car with more features for a much better price. BUYER BEWARE!!! This dealer will no longer see any service business from us, nor will I purchase the accessories for my vehicles from them as planned prior to this experience. Such a shame... Update (8/4/13): I did receive a call from the dealer in response to this review asking me to return to them and give them another chance in the future. At least they tried to make right after the fact, but still doesn't give me back my wasted time. More
This is our 3rd Toyota purchase from George - no pressure, no hassle, no nonsense and always excellent follow-up service. George always tracks the after sale service we receive and ensures everythi pressure, no hassle, no nonsense and always excellent follow-up service. George always tracks the after sale service we receive and ensures everything is to our satisfaction. We have not considered any other brand or dealership because when we call George, he makes time on our schedule and doesn't waste our time when we get there. More
My wife and I located this dealership online through USAA, found the Lexus we were looking for, called the dealership and were greeted by George Mogollon. He was extremely friendly and immediately email USAA, found the Lexus we were looking for, called the dealership and were greeted by George Mogollon. He was extremely friendly and immediately emailed us all the information and pictures requested. We were so impressed we drove the next day from Abilene (3 hours away) with all intentions to visit 2 other dealerships. We decided to stop at Pat Lobb Toyota first since they were located the furthest away. When we arrived the Lexus was ready for our test drive. We were so impressed with George's customer service that we immediately decided the other two dealerships were out of the picture. Our USAA representative was just as wonderful in his customer service. When it was our turn to visit with him, All the paperwork was printed and ready to go, all we had to do is sign, he was extremely professional! Between our test drive,meeting with the finance department and having the Lexus detailed we were in and out in under 3 hours. That has got to be the quickest most seamless transaction we've ever done at a dealership. Wonderful job Pat Lobb, We would totally make the 3 hour drive to McKinny again for our next purchase!!! More
My son and I were so pleased with the price, cleanliness, friendly atmosphere and sensational customer service that we received from Victor! I have not stopped telling my family and friends how amazing your friendly atmosphere and sensational customer service that we received from Victor! I have not stopped telling my family and friends how amazing your dealership is! Thank you for making us feel at home! More
Amanda was a great sales person. Her knowledge of the RAV4 was excellent and she was very patient answering all of the questions my wife and I had as well as the many trips we made back to the dealership RAV4 was excellent and she was very patient answering all of the questions my wife and I had as well as the many trips we made back to the dealership while we were deciding which vehicle to buy. Once we decided to buy the RAV4 she worked hard to get us the deal that we wanted. Amanda gets 5 stars from us and I would look for her again when it comes time to buy our next vehicle. More
George was great! He was friendly and helpful. He made the experience easy and painless. Didn't give us the typical sales pressure. We could tell he truly cares about his customers! the experience easy and painless. Didn't give us the typical sales pressure. We could tell he truly cares about his customers! More
This the 2nd new car I have purchased from George Mogollon (972-741-1284). George's customer service and attention to detail is second to none. He makes it very easy to purchase a new car. Once I Mogollon (972-741-1284). George's customer service and attention to detail is second to none. He makes it very easy to purchase a new car. Once I selected the car, I was in and out in less than an hour. George is very knowledgeable and offered suggestions to help me select the right car. George earned my trust and I will definitely call him the next time I buy a new car! More