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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews
Call Service Center (214) 544-8696

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 29, 2021

My advice advisor (Agrin) provided me with excellent service. He explained the servicing items that they recommend and kept me informed throughout the entire process. The place is now my preferred deale More

by Fields2701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your service experience working with Agrin here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

June 27, 2021

Service was excellent! My truck was in and out quickly and all handled professionally. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Heather, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! “The Right Choice” Pat Lobb Management Team

June 27, 2021

This is the best place to go! Great staff! Thanks More

by Dan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Dan, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

June 26, 2021

Robert was very professional and Tom the courier was pleasant and punctual More

by jeffberg180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom the driver
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Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Jeff, We appreciate your business! Robert, Tom and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

June 26, 2021

Arrived around 9:30, the guys did tire rotation, oil change, cabin filter, and noticed my battery was a little weak, and adjusted and installed a new battery, all while we were dropped off at Cracker Ba More

by wrowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
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Jun 28, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. “The Right Choice” Pat Lobb Management Team

June 25, 2021

efficient, accurate, good explanations, clean waiting area, friendly service, keeps to schedule More

by jim flegle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, Jim! We appreciate this fantastic feedback and five-star rating. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

June 24, 2021

Easy Newsome was the friendliest service advisor and really was knowledgeable. More

by Mchelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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Jun 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Easy, here at Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

June 24, 2021

Great customer service. I believe that they are honest with customers. More

by Kagey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hann
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Jun 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

June 18, 2021

Extremely friendly and knowledgeable. Changed my perspective on dealer service. I recommend Pat Lobb Toyota service for all your car service needs, and I will return. More

by brojamesesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2021 -

Pat Lobb Toyota of McKinney responded

James, Thank you for your business and this review. We're happy to hear Tammy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. “The Right Choice” Pat Lobb Management Team

June 16, 2021

Joel Casper is an excellent service advisor. Would Joel Casper is an excellent service advisor. Would highly recommend taking your car to him for service. They also have a spacious longe area with se More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Richard, for the kind words for Joel in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

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