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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 09, 2021

Staff was very attentive, courteous and seemed to value my time. Could not expect better service. Cannon was very well mannered and knowledgeable about his responsibilities. More

by fainbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannon Campbell , Brian Brown, Carlos Carroll
Mar 10, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Cannon and the rest of our team. We're glad to hear we delivered such a great experience! “The Right Choice” Pat Lobb Management Team

March 08, 2021

Scheduled a service visit and arrived on time. Received vehicle back a short time later. All is well at present. Cannon the service adviser is a good guy. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
Mar 08, 2021 -

Pat Lobb Toyota of McKinney responded

Tom, Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! “The Right Choice” Pat Lobb Management Team

March 06, 2021

The whole staff were very friendly! Made the service process fast and easy. Pricing was great. Would not take my vehicle anywhere else. My vehicle is driving like new and they did great work. More

by barnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Argin
Mar 07, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

March 04, 2021

Easy Newsome is the man! Seriously, I never realized that service representatives were actually concerned with developing relationships with customers until I met this guy. While I was checking in my c More

by harrissee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Mar 05, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Easy in our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. “The Right Choice” Pat Lobb Management Team

March 04, 2021

Cannon is great to work with!! Great service and timing was fantastic. The price of the tires was fabulous. Couldn’t be happier and the boy is so happy. More

by Dkrthengvall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonalou Young
Mar 04, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. “The Right Choice” Pat Lobb Management Team

February 26, 2021

My customer service rep Molly Stiles is the best. She doesn’t an excellent job handling my vehicle. Very informative! She always make time to take care of my needs. More

by Chadhubs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Feb 26, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your review and kind words for Molly! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. “The Right Choice” Pat Lobb Management Team

February 26, 2021

Excellent service today. They found my tire sensor issue and fixed it. Then when uncovered additional sensor they offered to only charge me parts and increase their discount since they didn’t find it on fir More

by rwleeper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Feb 25, 2021 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! “The Right Choice” Pat Lobb Management Team

February 23, 2021

Pat lobb Toyota does a very good job their whole customer service people really take care of you. Joe Casper a service writer does an exceptional job. Thank you very much More

by STEPHEN B MACKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Feb 23, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Stephen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. “The Right Choice” Pat Lobb Management Team

February 12, 2021

My car was in for state inspection. Easy Newsom checked my car in, collected a copy of my insurance. My car was inspected quickly and I was on my way. More

by tblyth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsom
Feb 13, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your review, we appreciate your business and our team looks forward to serving you again soon! “The Right Choice” Pat Lobb Management Team

February 03, 2021

I’ve bought and serviced four vehicles from Pat Lobb Toyota Mckinney they’ve always treated me with kindness and respect. The service department works very efficiently. More

by Ursam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
Feb 03, 2021 -

Pat Lobb Toyota of McKinney responded

Ursam, Thanks for sharing your thoughts about your experience with working with Brian here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! “The Right Choice” Pat Lobb Management Team

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