Pat Lobb Toyota of McKinney - Service Center

Pat Lobb Toyota service department is excellent. I drive past closer dealers for service at Pat Lobb. I wish they would buy the Richardson dealership. past closer dealers for service at Pat Lobb. I wish they would buy the Richardson dealership. More

Very professional and friendly. Informed me of a recall and discussed the process of taking care of the recall. I was in and out quickly. and discussed the process of taking care of the recall. I was in and out quickly. More

One of worst experiences had with Robert McMillan and response from his manager. Money minded to meet sales , misguiding women customer who does not have technical knowledge. Charged more than the dealer response from his manager. Money minded to meet sales , misguiding women customer who does not have technical knowledge. Charged more than the dealer recommend 30K miles package by doing itemised bill. His manager supports and could not help to change from itemised to their package. Never go to this dealership again. We had to tell him the tires were new and do not require rotation. Who in the world will go to itemised price when package has more service available for less cost. They are not customer focused , it’s money focussed dealer! More

Agrin is excellent every time I come in for my service to my Toyota, very friendly and easy to work with, understands what I need. Highly recommend working with him and does his best to meet my needs wheneve my Toyota, very friendly and easy to work with, understands what I need. Highly recommend working with him and does his best to meet my needs whenever I visit. Highly recommended especially for early morning visits - I normally book 7-8am. More

Steven Boyd was just terrific. I came to have my 2012 Rav serviced and ended up buying a very nice 2019 Rav from this fine young man. I expect him to be my man and friend here along with J P Wood when I Rav serviced and ended up buying a very nice 2019 Rav from this fine young man. I expect him to be my man and friend here along with J P Wood when I need service. Happy to be here where you feel welcome! More

I was great it in timely manner and my Service Advisor Alex Ruvalcaba was amazing I was in & out and less than an hour for my battery replacement. Alex Ruvalcaba was amazing I was in & out and less than an hour for my battery replacement. More

Fast friendly staff every time I get my car serviced! Always go above and beyond to satisfy the customer. Always a smooth process when getting car serviced. Always go above and beyond to satisfy the customer. Always a smooth process when getting car serviced. More

The Pat Lobb team is the best!!Always excellent customer The Pat Lobb team is the best!! Always excellent customer service, thorough maintenance, fast and quality work. We will never go anywhere else. Pat The Pat Lobb team is the best!! Always excellent customer service, thorough maintenance, fast and quality work. We will never go anywhere else. Pat Lobb Toyota of McKinney forever!! More

We have purchased from Pat Lobb since they opened and ALWAYS from Mel Williams. I will not consider anytime else as Mel is honest in his dealing with customers. He will give you both pros and cons of a ALWAYS from Mel Williams. I will not consider anytime else as Mel is honest in his dealing with customers. He will give you both pros and cons of a vehicle to allow you the information to decide for yourself. Seriously, ask for Mel Williams if you are buying from Pat Lobb Toyota. You won’t be disappointed. It doesn’t hurt that I’m sold on Toyota quality. More

Service center agent Mr Bacon was very knowledgeable explained and answered all my questions. My vehicle received it's first checkup at 6 months due to low mileage. Very fast service. The waiting room w explained and answered all my questions. My vehicle received it's first checkup at 6 months due to low mileage. Very fast service. The waiting room was very clean and safe due to covid rules. Very pleased More