Pat Lobb Toyota of McKinney - Service Center
McKinney, TX
1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center
The service department was very polite and scheduled my service visit for the same day. I was running late for my appointment so I called to let them know i wasnt going to make my appointment on time The service visit for the same day. I was running late for my appointment so I called to let them know i wasnt going to make my appointment on time They asked me how long it would take for me to arrive at the dealership. After I gave them estimated arrival time they immediately reschudle my appointment. They told me my service would take an hour to complete but they were finished in 45 mimutes. Everyone was extremly friendly. I recommend this dealership for service. They definitely belive in customer service. More
Had regular service come up and Tammy Mitchell got it seen about. She also had a fuse problem solved. seen about. She also had a fuse problem solved. More
My Service Advisor, Cannon Campbell, waited for me to drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended drop my vehicle off on a late Friday evening. My SA was to have the weekend off so he set up everything for a perfect handoff to another recommended SA, Hisar Odeh to stand in for my guy, Cannon. The service team was able to resolve my mechanical issue and Hisar did an excellent follow through. My continued faith and commitment in Pat Lobb is purely due to the excellent service I receive from the Service Department, but most notably Cannon Campbell!! More
Quick response when you enter the service center whether it’s just for low pressure tire or something more complex they always seem to be very concerned about your particular situation. I’m very happy with it’s just for low pressure tire or something more complex they always seem to be very concerned about your particular situation. I’m very happy with them have been happy with them and hope to be happy with them in the future. More
My Service Advisor is excellent. I trust my car to Toyota of McKinney's service team & have done so for years (3 cars) I trust my car to Toyota of McKinney's service team & have done so for years (3 cars) More
I had Joel as my service rep and he was great! 5 stars all the way. In and out in 30 minutes and a free car wash to boot. 5 stars all the way. In and out in 30 minutes and a free car wash to boot. More
Fast friendly service department. The service department had me in and out the door with my oil changed and tires rotated in less than 30 minutes. The dealership has nice a c The service department had me in and out the door with my oil changed and tires rotated in less than 30 minutes. The dealership has nice a comfortable waiting area. I had the best experience ever with these guys taking care of my car. Thanks More