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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 23, 2024

Good experience over all great service advisor. Very thorough with the diagnostic of the vehicle. More

by jose_ortiz1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
Mar 27, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Jose!

March 23, 2024

Fast very friendly good people less then hour explain the need of my service will come back More

by talat shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Talat!

March 22, 2024

Appointment was very easy. Service was on time with clear explanations and delivery was quick and on time. More

by sathish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Sathish!

March 19, 2024

Service department was quick to fix the recall problem on my 2024 Tundra. Very professional and kind employees! More

by janetworth62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember his name.
Mar 20, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for the FIVE STARS review, we appreciate you recognizing our professional and kind employees.

March 19, 2024

Friendly, professional and timely. Always striving to ensure the right service for your vehicles needs. We'll balance of pricing, quality service all within a friendly relaxed environm More

by brojamesesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for the FIVE STARS review, we appreciate you recognizing Tammy. See you next time!

March 19, 2024

Great customer service and fast delivery and only took about 44 minutes and the service very friendly More

by hector.hh151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very polite and very friendly
Mar 20, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for the FIVE STARS review Hector! Your time is important to us.

March 18, 2024

Customer service and expertise that you can trust. Taking your loved vehicle in for major drive train repair is not something anyone looks forward to. However, my service advisor, Hisar Odeh made the More

by toddmcveigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for the FIVE STARS review Todd, we appreciate you recognizing Hisar and his attention to detail.

March 18, 2024

The service was excellent! Coleson, our advisor, was great on keeping us informed on the progress of the work being done. One couldn’t ask for better service. We would definite More

by linnab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
Mar 20, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for the FIVE STARS review, we appreciate you recognizing Colson. Come join us for a beverage anytime!

March 17, 2024

Great service, from the moment you arrive till you leave. My service manager Easy is the best. More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Mar 20, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for the FIVE STARS review and for recognizing one of our best, Easy.

March 16, 2024

I called to check if the service department had any openings for that day. The lady that answered the phone was very kind and told me she could help, and when I got to the dealership everyone that did More

by Dhawkins003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome
Mar 16, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Tammy and Easy, two of our best. See you next time!

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