Sarah Rowell
Sarah Rowell at Pat Lobb Toyota of McKinney
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Sarah Rowell

Warranty Administrator

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Sarah Rowell

April 03, 2024

Dealership Rating
Employee Rating

Best service ever. Easy,Arik and Sarah always take great care of me. Pat Lobb customer for life. A+++ More

by sidneywaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arik Florczak, David Jurs , Easy Newsome

Apr 03, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Sidney! We appreciate you recognizing Easy, Arik and Sarah. See you next time!

March 23, 2024

Dealership Rating
Employee Rating

Fast very friendly good people less then hour explain the need of my service will come back More

by talat shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Talat!

October 29, 2023

Dealership Rating
Employee Rating

100% satisfied. Everyone was friendly and willing to help. Had me in and out under 30 minutes. If you’re looking for the best Toyota McKinney is the place to go. Tha More

by sidneywaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 24, 2023

Dealership Rating
Employee Rating

Great dealership! I had to get a critical software update for my 2020 Corolla. Making the appointment was a breeze and the customer service was excellent. The followin More

by chrisisnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agrin Neani

April 14, 2023

Dealership Rating
Employee Rating

Wow great experience very respectful and communication skills are excellent. Joel my service advisor is top notch pat lobb takes care of there customers More

by 19 tundra
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Casper , Pam Lennon

Apr 16, 2023

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

March 23, 2023

Dealership Rating
Employee Rating

Top notch and professional. In and out in no time. 100% my Dealer for life. A+++ More

by sidneywaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agrin Neani, Jose Facundo

Mar 24, 2023

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review, Sidney! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

February 24, 2023

Dealership Rating
Employee Rating

No nonsense, all work done promptly and precisely and the courteous shuttle service is over the top! Thank You for the extra effort. More

by A real customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Easy Newsome

Feb 26, 2023

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

June 16, 2022

Dealership Rating
Employee Rating

10 ! !! We think Easy does an amazing job of making his clients feel important and valuable!! We will only ask for Easy since he is so honest exceeds ou More

by mindygallatti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Easy Newsome

Jun 19, 2022

Pat Lobb Toyota of McKinney responded

Mindy and Wade, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Easy and our team, and we look forward to working with you again. Arik Florczak Service Director

February 16, 2022

Dealership Rating
Employee Rating

Pat lobb service department was very organized and very friendly. I got my vehicle back at the time promised. Super great job! More

by Stephaniekbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruvalcaba

Feb 17, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with the team, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

December 22, 2021

Dealership Rating
Employee Rating

Called ahead to get an oil change appointment and use coupon. less than 5 min. wait to get documentation started by my service agent. Was called when car was ready. More

by Scratch247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2021

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

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