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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,498 Reviews

1,498 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 24, 2025

Noah was rude and impersonal from the beginning to end. Once vehicle was done, he handed me the keys and told me where my car was and walked away to his group of colleagues. Maybe he was having a bad day More

by deputy_buyouts.5k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Ives
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Pat Lobb Toyota of McKinney responded

We're sorry to hear you had a disappointing experience. Your feedback is important to us, and we’re using it to improve. We appreciate you taking the time to share your thoughts.

March 19, 2025

The service department is quick and efficient whenever I need a service for my car. More

by pamjowilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

My service experience was very professional and very time efficient from drop off to pick up. More

by travis9648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Good quick service. The first person who came out to meet didn’t seem to know English. The second person could not have been better. More

by Law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Always a great experience. I had a problem with the battery in my car. AAA came out and got the car started and said the battery was ok. It died again so I took it into Pat More

by frankt121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

The Service Department at Pat Lobb Toyota has always provided great service for our vehicles and they did that again today. Thank you Ty for your help in getting this accomplished! More

by djhiserote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Excellent service! This service dept is so efficient, fast and friendly! 10 Stars ...My svc specialist was J D Wood...Very nice and professional! More

by ssloncaric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Local Toyota dealer with attention to detail. We’ve connected with a service advisor, Joel Casper, and here’s been key to us having a great experience at Pat Lobb Toyota. Attentive, listens and a More

by Ndacornfields
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Excellent customer service. Our repair was competent and efficient. Highly recommend this dealership and their service department. More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Pat! We appreciate you recognizing Darius.

March 08, 2025

My Service Advisor Cannon Campbell was excellent. We brought in two vehicles for service and he took care of us perfectly. Awesome SA who is courteous, comprehensive, and a joy to work with. More

by VFranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Stiltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Shelby and Cannon.

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