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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews
Call Service Center (214) 544-8696

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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April 28, 2023

It was a regular 5K miles maintenance, ı have not an issue and competed less than a hour. Thanks More

by FT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

April 26, 2023

I like my adviser Austin Reed. He is awesome. He explains everything in detail. If you go there please ask for him. More

by mikezandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

April 26, 2023

Easy Newsome is the best service advisor ever. He is courteous, respectful, and is easily able to translate my repair concerns from "girl terms" into easy to understand vehicle repair terms. If yo More

by EDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
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Apr 26, 2023 -

Pat Lobb Toyota of McKinney responded

Quality customer service is always our number one priority, and we're happy to hear that Easy met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney. We look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

April 25, 2023

My service advisor was excellent, prompt and knowledgeable. Work was completed when promised and done correctly More

by chasthompson2002CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
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Apr 26, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

April 23, 2023

Are service advisor Robert McMillan was spot on! He listened and delivered in record time. We ask for him for are next service. More

by Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

April 21, 2023

Its always a pleasant experience. No exceptions this time. Great customer service and fast turnaround. More

by Eyob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Lennon
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Apr 21, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

April 19, 2023

Even tho I bought my car at another dealership when inventories were down, the service man with the advisors backing went out of his way to help me with my car. I am a single lady and knowing I can go More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba, Colson Brandt
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Apr 19, 2023 -

Lee responded

Thank you fir your most accommodating service.

April 19, 2023

A pleasant experience - they present the facts and I make the decisions. Professional and competent. More

by Moe Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Pat Lobb Toyota of McKinney responded

Moe, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

April 19, 2023

Professional and Prompt. At least 15 words at least 15 words at least 15 words. add 15 words at 15 words. More

by larrycasey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

larrycasey2 responded

Very professional, prompt and courteous. I have bought two cars from them and they have serviced both for me.

April 19, 2023

Impeccable! Colson is the best! Always makes sure I am well taken care of and really cares about his customers! More

by arnediaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy Newsome, Colson Brandt
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Apr 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

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