Back

Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,496 Reviews

1,496 Reviews of Pat Lobb Toyota of McKinney - Service Center

Sort by
March 17, 2023

Always good service at pat lobb. I’ve been taking my care there since I bought it in 2014 More

by Latham1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Cannon and our team, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

March 17, 2023

Wonderful customer service experience. Kept me informed and very helpful. Answered all my questions quickly. More

by SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hisar Odeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 16, 2023

In and out in less than an hour. Joel is always friendly and even has my truck parked in our parking lot More

by duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you, Duane, for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 16, 2023

Cannon Campbell provided superior service and customer interactions—more than an excellent experience (10+) all due to Cannon's knowledge, patience, understanding, and along with his excellent customer in More

by snormanemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Stan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

March 11, 2023

Brought my car in for repairs and it was quick and well done. David Jurs is the goat!!🐐🐐🐐 More

by Khar.29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with David here at Pat Lobb Toyota of McKinney to be a positive one. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

March 11, 2023

Tim O Grady provided the best customer service. He is always available to the customer providing details of the cars. More

by Phani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

March 10, 2023

Absolutely fabulous customer service by Tammy Mitchell. This was my first service visit to this dealership. Tammy was warm, friendly, and very genuine and intentional about building a relationship by makin More

by Doc 04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Pat Lobb Toyota of McKinney, we look forward to having you as a valued customer for many years to come! Arik Florczak Service Director

March 10, 2023

Once the problem was identified, plan of action was immediate. Rental car given and on my way. Turning in rental was a breeze and repairs took less time than expected once part was received. Customer s More

by Kimberlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic supervisor
Mar 12, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, Kimberlee, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

March 08, 2023

I have never had a problem when dealing with the service center at Pat Lobb More

by Txbfx71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

March 06, 2023

Friendly, efficient professional service at all touches. Easy to schedule, met quickly upon arriving. Good explanation of service. More

by Brubakerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Mar 06, 2023 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

...
56
...