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Pat Lobb Toyota of McKinney - Service Center
McKinney, TX
1,472 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center
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October 20, 2022
This was my 4th Visit and as usual. Good customer service. Cannon, is my service advisor very helpful. And I’m gonna keep coming back Good customer service. Cannon, is my service advisor very helpful. And I’m gonna keep coming back More
by Maelisa
Employees Worked With
October 18, 2022
I always have a great experience at Pat Lobb, either service or buying a vehicle. They don't make you feel like a number and genuinely care about your experience. service or buying a vehicle. They don't make you feel like a number and genuinely care about your experience. More
by Keith
Employees Worked With
October 18, 2022
I’ve enjoyed working with Robert He’s very pleasant and experienced. Knowledgeable on my RAV4 experienced. Knowledgeable on my RAV4 More
by SandyLBollinger
Employees Worked With
October 15, 2022
The Service Center team is always very attentive, courteous and professional! Joel, Tyge and the entire crew work in unison to make sure the customer comes first. courteous and professional! Joel, Tyge and the entire crew work in unison to make sure the customer comes first. More
by crglover
October 15, 2022
Hisar was very attentive to my appointment and treated me like a person instead of a number. Kept me up to date. Appointment was scheduled for 4 hrs. He had me back on the road within 2 hours. I'll be back like a person instead of a number. Kept me up to date. Appointment was scheduled for 4 hrs. He had me back on the road within 2 hours. I'll be back and I want Hisar as my service advisor again!!!! More
by Piniondan
Employees Worked With
October 15, 2022
Pat Lobb and especially Robert McMilan are great. I took my car in for regular service and everything was done in under an hour, as Robert promised! I took my car in for regular service and everything was done in under an hour, as Robert promised! More
by Parallax1984
Employees Worked With
October 15, 2022
Always enjoy coming here to have my vehicles serviced. Great place excellent service. Happy enough with the service to have purchased another Toyota vehicle recently. Great place excellent service. Happy enough with the service to have purchased another Toyota vehicle recently. More
by VFranch
October 11, 2022
Tammy was very helpful and very forward about the service time. Everyone was very helpful time. Everyone was very helpful More
by Isaac
Employees Worked With
October 10, 2022
Brought my 2021 highlander in because of a tire blowout. I have the extended road/tire hazard warranty. I was told adamantly that my warranty would not cover this "because my tire treads measured 3/32 an I have the extended road/tire hazard warranty. I was told adamantly that my warranty would not cover this "because my tire treads measured 3/32 and warranty doesn't cover if treads are too worn. Ask to speak with mamager David Jurs, and was told by him the same thing. He assured me that he could not do anything he works all the time with this warranty company! But the good news is they have a special buy 3 new tires get one free. I left and reviewed my warranty to discover the minimum tread depth is 2/32 which means service service department does not know what is allowed on the warranty they sale. Had I not questioned the service I probably would have purchased 4 new tires unnecessarily. More
by Dr McGrade
