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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,499 Reviews

1,499 Reviews of Pat Lobb Toyota of McKinney - Service Center

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February 12, 2022

I rate the experience as a "10"! Professional, knowledgeable, but yet friendly. I dealt with Chris, Joel, and Tyge. All are top shelf service advisors. They have converted me to Lobb Toyota for More

by leonardlamb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Moore
Feb 13, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate you taking the time to leave us this fantastic five-star review, Leonard. Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

February 12, 2022

Courteous, did what I asked (potential wrong battery notice from Toyota - battery too small), no pressure, diagnosis was accurate (wrong size battery), but not an issue (battery was a little bigger than More

by Leroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Leroy. We appreciate your business and look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

February 12, 2022

Agrin service advisor is always working hard and remembers previous appointments. In and out within 30 minutes. Fantastic service! Thank you More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

Pat Lobb Toyota of McKinney responded

We are very happy to hear that Argin provided you with such a positive experience! We sincerely value your business, James. We look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

February 11, 2022

Easy was my service manager and he really made it “easy!” We made another appointment to take care of additional items. Awesome service! More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Feb 11, 2022 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Easy was able to help you, Mary. Our goal is to make sure everyone who walks through the door leaves happy. Thanks for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

February 11, 2022

Easy, my service technician is very helpful and knowledgeable. I appreciated his expertise abd availability. More

by Pbvinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Feb 11, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

February 10, 2022

Cannon was extremely helpful. Service was completed in under one hour, and communication was very clear and transparent. More

by adam.linscomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, Adam, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

February 10, 2022

Great service, it was quick andxeasy. Thank you for helping us with our Tundra xoxoxo More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your kind review, Shawn. We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

February 10, 2022

Very good service and I waited less than an hour. Robert mcmillian was very professional More

by Christinenassief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your thoughts about your experience with Robert and our team here at Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

February 09, 2022

Great experience today at Pat Lobb Toyota in McKinney, Robert McMillan in the Service Department was very friendly, courteous and helpful. I was in and out of the dealership within 30 minutes for a 20,000 More

by marty-tx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert and our team here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

February 07, 2022

Pat Lobb Toyota of McKinney is the best!Always Pat Lobb Toyota of McKinney is the best! Always professional, friendly, and they provide fast and accurate service and solutions. We purchased our To More

by Chris Eandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you, Chris, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

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