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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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January 17, 2022

The service department is very responsive and organized, the waiting area is large and comfortable More

by kdoucet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Jan 18, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

January 12, 2022

Purchased car at McKinney and they do all my services. My wife purchased Toyota at another dealer prior to my purchase but we drive further to have both cars service at Pat Lobb now. More

by Thepowellteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Thepowellteam responded

This is from customer

January 11, 2022

This is the best place I’ve been as far as a dealership period the best More

by Kimberlycook49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ruvalcaba
Jan 11, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business, Kimberly, and our team looks forward to serving you again soon! Arik Florczak Service Director

January 08, 2022

Had a brake job done (brake pads replaced). The job was fast and at a good price. More

by Toopsjordi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

January 08, 2022

Very pleased with the service and the service department. Plan to continue with service at this facility More

by Blkbyrd71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! Austin and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

January 08, 2022

Can’t say enough about how friendly and knowledgeable that the service staff was. Brought in my ‘11 FJ to have my coolant system flushed. Told me it would it would take about an hour to 1 1/2 hrs and tha More

by Angry Texan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

January 07, 2022

Pat Lobb’s Toyota of McKinney is the best dealership in DFW area period. I had a chance to take my car to other Toyota dealerships including Toyota headquarters in Plano & Toyota of Richardson for routine More

by Syed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for this wonderful review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

January 07, 2022

Had our first experience with service for our 2021 Highlander at Pat Lobb Toyota of Mckinney for 5,000 mile checkup. Service was great, associate’s were friendly, and service time fast and convenient More

by Claude
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Cannon and our team, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

January 07, 2022

Awesome customer service!!! They checked what I needed and offered solutions. The service was fast. More

by 03-recluse-waxier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

January 05, 2022

Customer friendly and fast thorough service. Clean waiting area. Quick check in and check out process. More

by VFranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

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