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Pat McGrath Dodge Country

Cedar Rapids, IA

4.6
329 Reviews

4610 Center Point Rd NE

Cedar Rapids, IA

52402

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Showing 329 reviews

January 05, 2012

Adam told me "We are giving you 10,200 for your trade. If you owe less than that, the bank will cut you a check. If you owe more than that, you will be responsible for the difference." Jeff neve More

by McGrathsucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Webster, Adam Tadford
Jan 09, 2012 -

Pat McGrath Dodge Country responded

Pat McGrath Dodge Country takes all comments and concerns into consideration so we do appreciate you taking the time to post this. It is terrible to hear that your experience with us did not go as you would have liked. We do take your concern very serious and will discuss this with our staff. Automotive Financing is an area that varies from individual to individual and from vehicle to vehicle. Each customer that we speak with will qualify for a different program as well as each vehicle. Due to the fact that we are not the financial institution lending the money, we do not set the exact perimeters of the loan. Our goal is to have you come back to see us for all of your vehicle purchases because we know that is what has kept us in business for 60 years and will continue to do so for many years to come. It appears that you have multiple bad experiences with your retail purchases so we would like to discuss that with you on behalf of all stores. It concerns us that every time you try to purchase a vehicle there is something that goes wrong and we would like to find out what happens each time you stop in. We have many happy and satisfied customers that come back to see us for all of their automotive needs and that is what has made us one of the largest volume dealer groups in Eastern Iowa, so to see that you have a bad experience each time you stop is alarming. We would like the opportunity to discuss this situation further with you and in greater detail. If you are open to that idea, please email sales@mcgrathauto.com and let us know the best way to reach you.

December 24, 2011

Gary Suby is a great guy to work with and I have enjoyed having him as my personal adviser whenever I want a vehicle, especially knowing how I feel about Pacificas! My daughter and her husband also like to More

by YOGOBUBBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Suby, Gary Suby
December 18, 2011

best experience in buying a better vehicle thanks to joshua and dan our finane agent i never felt so comfortable in a car dealer ship i felt like we knew each other from the start mark glass More

by mark glass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joshua
December 15, 2011

We had a great experience with the team at Pat Mcgrath Dodge Country. Everyone was very freindly and eager to help us. This was the reason we were back, as our previous experience was great as well. We wi More

by mjgiersberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron, Jason, Jason Stratton
December 12, 2011

The process was very easy from start to finish. The three individuals that I listed as working with were the three people that we spent the most time with. I talked to multiple sales staff and personn More

by Jay Courtney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Hill, Zach Calef, Jason Snodgrass, Ken Hill
December 10, 2011

I had an overall good experience at Pat McGrath Dodge Country. It turned out to not be great, only because the price of the truck I bought was never disclosed to me. Being a fairly inexperienced younge More

by jzgoldenrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Boyd, Kirk Boyd
December 09, 2011

Matt, is a very good sales. But I must mention Tammy Roberts. She is awsome, please make sure she gets the recognized for her work. More

by mccann5
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Byers
December 03, 2011

I was very pleased with the way Byron and the whole McGrath team treated me on my purchase. I am not able to comment on the service department yet as the vehicle is only 4 days old to me. More

by crazy Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Schlotterback
Dec 05, 2011 -

Pat McGrath Dodge Country responded

Thanks for the business and for taking the time to post this. Make sure to try out our service department and let Byron Schlotterback know if you need anything. 319-393-4610

December 01, 2011

I went a few extra miles out of the way looking for a good deal and McGraths definatly paid it foward. I purchased the vehicle a day before Thanksgiving and was never rushed or pressured even though we w More

by caleb.mcmurrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Hill, Ken Hill
Dec 05, 2011 -

Pat McGrath Dodge Country responded

Thanks for making the trip from Waterloo to come and purchase your Dodge Ram Caleb. Make sure to call Ken Hill right away if you need anything. 319-393-4610

November 27, 2011

The professional response and timely response was really appreciated. This was our first time applying on-line and being treated with importance and taken serious was greatly appreciated. Once we went to More

by aleea45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ochs
Nov 29, 2011 -

Pat McGrath Dodge Country responded

Thanks for the great feedback and taking the time to post this! If you need anything do not hesitate to contact Stephen Ochs at 319-393-4610

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