Pat Peck Honda

Dropped my car off 30 minutes early for a 4:00 PM appointment. By 5:00 PM, I noticed it was parked out side and assumed it was finished. Nope. It hadn't even been moved to the back yet, and I only fo appointment. By 5:00 PM, I noticed it was parked out side and assumed it was finished. Nope. It hadn't even been moved to the back yet, and I only found out because I text them to ask for an update. Pat Peck Honda and Group 1 Automotive have to do better. Don't allow customers to book specific appointment times online if you have no intention of keeping them. Your time isn't the only time that matters. This is the 3rd time this has happened to me. More

Seemed pretty nice. I was only there for a little maintenance but I didn’t have any problems. I was only there for a little maintenance but I didn’t have any problems. More

Easy check-in & out. Service Advisor Alanna McRee was very polite, knowledgeable and easy to work with. I would highly recommend Pat Peck Honda for your Honda Service nee Service Advisor Alanna McRee was very polite, knowledgeable and easy to work with. I would highly recommend Pat Peck Honda for your Honda Service needs here on the MS gulf coast! More

We had a wonderful experience having our car serviced. Great wonderful helpful workers. We could tell they took great car of our car. Thanks so much. Great wonderful helpful workers. We could tell they took great car of our car. Thanks so much. More

Treated with respect, and they always make sure I know exactly what they are doing. exactly what they are doing. More

Very bad customer service oncerning my warranty. I was toldby service dept that I had to wait for oil light to come on before I could get my 2nd oil change that was due in December. I had only put o I was toldby service dept that I had to wait for oil light to come on before I could get my 2nd oil change that was due in December. I had only put on about 6000 miles. So when oil light cane on I went in fir my warranty oil change and was told I would have to pay since I didnt come in when it was,due last December. Thank God for my sales rep He went to the general manager and I was allowed to have my oil change and tire rotation that I was told I couldn't have till oil light came on. It appears that the service Dept is not being ran very well. Confusion. But my rep took good care of me after I told him what had happened. Honda has always had good service. I bought 3 cars from this Honda Dealership. Hopefully it can get back to that. More

Went in for scheduled oil change, filter changes, and break fluid change. Was met by Jonathan!! A very kind and enthusiastic associate. Everything went by quick and smoothly. Was able to be taken as soon break fluid change. Was met by Jonathan!! A very kind and enthusiastic associate. Everything went by quick and smoothly. Was able to be taken as soon as I arrived, which is ver convenient. More

Had a multi point inspection and AC repair performed. All immediate concerns were taken care of in a timely fashion. Robert was our service representative and he was friendly, communicative, and took car All immediate concerns were taken care of in a timely fashion. Robert was our service representative and he was friendly, communicative, and took care of our issues. More

Dealership is nice and clean, good customer service. They treat there customers with the upmost respect. They treat there customers with the upmost respect. More

I have always had great service at Pat Peck Honda. They will always get my business. They will always get my business. More