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Pat Peck Honda

Gulfport, MS

4.6
706 Reviews

11151 Highway 49

Gulfport, MS

39503

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Showing 706 reviews

February 04, 2025

They did what they said in a reasonable amount of time, and.was attentive to my concerns More

by Schultzsandra418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Beardsly
Feb 10, 2025 -

Pat Peck Honda responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

I can't say anything positive about my experiences with the service department. 3 out of 4 visits have been terrible. The service advisors hardly seem to know what's going on and the mechanics aren't thoro More

by 1134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott, Shane Beardsly
Feb 10, 2025 -

Pat Peck Honda responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at tspears@patpeck.com/ 228.679.1951. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Tammie Spears Service Manager Pat Peck Honda Store: 228.832.8030 Direct 228.679.1951 Email : tspears@patpeck.com

February 03, 2025

Great services as always would recommend to anyone that going to this dealership. A+ customer service too More

by jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Beardsly
Feb 07, 2025 -

Pat Peck Honda responded

Hi Jimmy, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2025

Good service, timely, Very happy that could get an appointment that day. I don’t understand why the battery only lasts 3 1/2 years. However service was good. More

by laurebrt@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Beardsly
Feb 07, 2025 -

Pat Peck Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

Excellent service from the beginning to the end! ! Would definitely recommend Pat Peck Honda to friends and family. More

by swm8681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrina, Shane Beardsly
Feb 07, 2025 -

Pat Peck Honda responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

January 30, 2025

Excellent service on recall notice. Only complaint was service employee who accepted my crv said 2/3 hrs. I had been told approx 1 hr originally. Thanks to Jason and team for accomplish More

by etitus52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jason
Feb 03, 2025 -

Pat Peck Honda responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pat Peck Honda!

January 30, 2025

They diagnosed my issue 3 weeks ago. Still waiting for the part. It's the infotainment computer. It's a brand new car, it would be nice if they felt a little more urgency to fulfill More

by dkanera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Beardsly
Feb 03, 2025 -

Pat Peck Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2025

It shouldn't take 2 hours & 45 minutes to get the oil changed in my car. I have never had service faster than 2 hours at your dealership. I love my Fit & plan to buy another Honda soon. It won't be at P More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Mott
Feb 01, 2025 -

Pat Peck Honda responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided below. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Tammie Spears Service Manager Pat Peck Honda Store: 228.832.8030 Direct 228.679.1951 Email : tspears@patpeck.com

January 25, 2025

Our battery went dead in a dramatic way. Pat Peck saved the day! In and out in under two hours on a Saturday! Super professional people, we set up an appt while there for a service in the More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget (?)
Jan 27, 2025 -

Pat Peck Honda responded

Hello Joe, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

I love the service I receive each time I go to get work done on my vehicle. The service department is so helpful and friendly also knowledgeable. And listen to all your concerns about what is going on with More

by florastine38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Urquidez, Shane Beardsly
Jan 24, 2025 -

Pat Peck Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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