
Pat Peck Honda
Gulfport, MS
Filter Reviews by Keyword
By Type
Showing 706 reviews
I can't say anything positive about my experiences with the service department. 3 out of 4 visits have been terrible. The service advisors hardly seem to know what's going on and the mechanics aren't thoro the service department. 3 out of 4 visits have been terrible. The service advisors hardly seem to know what's going on and the mechanics aren't thorough. For example, they don't clear the codes out and expect you to get in your car and drive away with warning lights lit up. They do test drives, so why is this still a problem? This is just one instance out of many. They have dropped the ball several different times, it's impossible to list everything. The attitudes are obvious, the employees are just there to collect a paycheck and leave the second the clock strikes 6pm. I never write bad reviews, but it's unavoidable at this point. I won't be back. Do not give them your business unless you want to be highly inconvenienced and waste your money/ time. More
Good service, timely, Very happy that could get an appointment that day. I don’t understand why the battery only lasts 3 1/2 years. However service was good. appointment that day. I don’t understand why the battery only lasts 3 1/2 years. However service was good. More
Excellent service on recall notice. Only complaint was service employee who accepted my crv said 2/3 hrs. I had been told approx 1 hr originally. Thanks to Jason and team for accomplish Only complaint was service employee who accepted my crv said 2/3 hrs. I had been told approx 1 hr originally. Thanks to Jason and team for accomplishing in 59 minutes. More
They diagnosed my issue 3 weeks ago. Still waiting for the part. It's the infotainment computer. It's a brand new car, it would be nice if they felt a little more urgency to fulfill Still waiting for the part. It's the infotainment computer. It's a brand new car, it would be nice if they felt a little more urgency to fulfill full enjoyment of the product. More
It shouldn't take 2 hours & 45 minutes to get the oil changed in my car. I have never had service faster than 2 hours at your dealership. I love my Fit & plan to buy another Honda soon. It won't be at P changed in my car. I have never had service faster than 2 hours at your dealership. I love my Fit & plan to buy another Honda soon. It won't be at Pat Peck Honda. I won't get my oil changed there again either. More
Our battery went dead in a dramatic way. Pat Peck saved the day! In and out in under two hours on a Saturday! Super professional people, we set up an appt while there for a service in the Pat Peck saved the day! In and out in under two hours on a Saturday! Super professional people, we set up an appt while there for a service in the next week. More
I love the service I receive each time I go to get work done on my vehicle. The service department is so helpful and friendly also knowledgeable. And listen to all your concerns about what is going on with done on my vehicle. The service department is so helpful and friendly also knowledgeable. And listen to all your concerns about what is going on with your vehicle. More