
Pat Peck Honda
Gulfport, MS
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I had an amazing experience with Pat Peck Honda of Gulfport!!! From the sale to the financing, I was very pleased with everything!!!! I highly recommend Pat Peck Honda to everyone. Gulfport!!! From the sale to the financing, I was very pleased with everything!!!! I highly recommend Pat Peck Honda to everyone. More
Jason Green was my service writer and he was very professional. He told me what additional services I needed and also WHY they were important. I actually called my friends in the service dept of the professional. He told me what additional services I needed and also WHY they were important. I actually called my friends in the service dept of the ahonda dealership I worked at in another state to check if Jason was being honest with me. I was thrilled to find that every service he suggested was 100% necessary. I now trust him and this dealership...Pat Peck Honda. I suggest everyone bring their vehicles here! More
Everyone was so friendly and helpful! I enjoyed the visit while I was waiting for the car. This is certainly the place I’ll come too when I’m ready to get a new car! You all do good wor I enjoyed the visit while I was waiting for the car. This is certainly the place I’ll come too when I’m ready to get a new car! You all do good work!!! More
The service department did such a great job today and yes,they do deserve a 5 star review. My service representative,Alina was very informative and kept us updated with our services. The entire team were yes,they do deserve a 5 star review. My service representative,Alina was very informative and kept us updated with our services. The entire team were pleasant. We even got King cake in the customer care center. I am also extremely happy with the service results as well as the cost. It was a positive experience. More
I'm a disabled Marine vet, which is kinda obvious from the USMC hat I wear and the handicap sticker on my Honda Pilot. The check engine lights came on while wintering here in Biloxi from Ohio. Took it to the USMC hat I wear and the handicap sticker on my Honda Pilot. The check engine lights came on while wintering here in Biloxi from Ohio. Took it to Peck for diagnosis. They charged a $185 diagnostic fee and removed the spark plugs to tell me they are fouled out and need replaced. That and other recommended repairs would have been over $7k, nearly twice the value of the vehicle. I declined. They put the fouled out plugs back in my vehicle and sent me on my way. Had I been the service rep and since plugs were already out, I would have offered a discounted rate to put new plugs back in (which would have been no extra work), thanked the vet for his/her service and made a positive impression. The service rep did neither. While the service delivered was not "bad", they made zero effort to help a military veteran. I'm no worse off having gone there, but I won't go back. More
Excellent service as always! Mrs. Alina Blett listened to what I needed, offered suggestions and followed up to be sure I was happy with the work they did. The work was done in a Mrs. Alina Blett listened to what I needed, offered suggestions and followed up to be sure I was happy with the work they did. The work was done in a timely manner as I was kept up to date when recommendations were made from the mechanics. I feel confident anytime I bring in my car, Mrs. Blett will see that the services needed at that time will be completed with excellence! More
JC. Is a kind,informative salesman with a great sense of humor. You must be very proud to have him on your team. My experience with everyone who helped m Is a kind,informative salesman with a great sense of humor. You must be very proud to have him on your team. My experience with everyone who helped me with my purchase was very positive. I will share my experience with friends and recommend your dealership to friends and family. I hope my experience with service will be as satisfactory as my sales experience. Have a wonderful, blessed day . Thank you, Mary Anne Barkley More
I can't say anything positive about my experiences with the service department. 3 out of 4 visits have been terrible. The service advisors hardly seem to know what's going on and the mechanics aren't thoro the service department. 3 out of 4 visits have been terrible. The service advisors hardly seem to know what's going on and the mechanics aren't thorough. For example, they don't clear the codes out and expect you to get in your car and drive away with warning lights lit up. They do test drives, so why is this still a problem? This is just one instance out of many. They have dropped the ball several different times, it's impossible to list everything. The attitudes are obvious, the employees are just there to collect a paycheck and leave the second the clock strikes 6pm. I never write bad reviews, but it's unavoidable at this point. I won't be back. Do not give them your business unless you want to be highly inconvenienced and waste your money/ time. More