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Pat Peck Honda

Gulfport, MS

4.7
721 Reviews

11151 Highway 49

Gulfport, MS

39503

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Showing 721 reviews

July 29, 2024

Nothing bad to say about this dealership. The GM was amazing, my salesperson Chris was an absolute rockstar. The building was clean, the process was as quick as could be for this type transac More

by Sammrhodes88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hunt, Shane Beardsly
Jul 31, 2024 -

Pat Peck Honda responded

Hi, we're happy you found Chris to be so supportive during your experience here at Pat Peck Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2024

Awesome service! I was in and out in perfect time. The service writer was very professional, knowledgeable, and friendly. More

by bdhaynes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina
Jul 24, 2024 -

Pat Peck Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Pat Peck Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2024

Emani was extremely helpful and communicative. Great service! I highly recommend the Honda Service Department. More

by Natasha_woodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emani, Shane Beardsly
Jul 26, 2024 -

Pat Peck Honda responded

Hi, we are very happy Emani could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2024

Always a two hour wait for an oil change even with an appointment. My attendant was very helpful and patient with me. More

by kymyona.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emani, Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott, Shane Beardsly
Sep 06, 2024 -

Pat Peck Honda responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Shane Beardsly General Manager sbeardsly@patpeck.com

July 21, 2024

Emani provided excellent customer service and information from the mechanics. I will request this specific technician on subsequent visits. More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emani
Jul 22, 2024 -

Pat Peck Honda responded

Hi Rod, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Very professional, not pushy, snacks, water and even coffee provided. Comfortable, plentiful seating provided. Well organized. Only negative was the amount of time I waited for a scheduled oil change. T More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared K, Joe J, Rueben B
Jul 20, 2024 -

Pat Peck Honda responded

Hello Mike, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

The young lady that meet me and took car of me and my Pilot did a wonderful job! They had my oil change and rotating of my tire in no time! I rate her an A++ More

by jebooth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jul 18, 2024 -

Pat Peck Honda responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2024

Service Manager, Tammie Spears, is the most friendly and professional service manager I have ever had the pleasure meet. More

by 2ToFly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie Spears
Jul 15, 2024 -

Pat Peck Honda responded

Hello, we're happy you found Tammie to be so supportive during your experience here at Pat Peck Honda. We do hope we can be of assistance in the future. Take care!

July 13, 2024

Very professional and was so great at keeping me updated on my vehicle’s repairs. More

by lawola53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Beardsly
Jul 14, 2024 -

Pat Peck Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Katrina was very helpful It would have been nice to know what was missing like a spare tire and jack, screws for the license plate but I realize it’s not sales person job to point out deficiencies More

by htebbe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrina
Jul 14, 2024 -

Pat Peck Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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