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Pat Peck Honda

Gulfport, MS

4.7
721 Reviews

11151 Highway 49

Gulfport, MS

39503

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Showing 721 reviews

July 11, 2024

Well first of all, they said 255. 00 dollars to put my starter in my car. When I picked it up 495.00 dollars. 39.00 for shop expense . How are you going to fix a vehicle without being More

by sweettkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember there names
Jul 19, 2024 -

Pat Peck Honda responded

sweettkent, We sincerely apologize for the unexpected increase in the cost of your starter replacement and for the inconvenience this caused. We understand your frustration and disappointment. Our goal is to provide transparent pricing and excellent customer service. It appears we fell short in this instance. To better understand what happened and how we can improve, please contact me at sbeardsly@patpeck.com. If you would like to discuss this matter further and find a resolution that meets your expectations. Thank you for bringing this to our attention. Shane Beardsly General Manager sbeardsly@patpeck.com

July 08, 2024

This place is like no other dealership. Quick and easy. I just can’t believe how crappy services have gotten at other places. This place is ran well and I give all the praises to the manage More

by macywasilenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thin blonde woman at the service desk.
Jul 10, 2024 -

Pat Peck Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2024

They have a pleasant staff, but they have a mediocre customer “lounge” (preciously, it was tucked near the service area. Now it is in the showroom). Easy to schedule an appointment . More

by katlad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Beardsly
Jul 07, 2024 -

Pat Peck Honda responded

Hi Katlad, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2024

Do not get your car appraised here. I went in to get my car appraised, a 2020 Subaru Ascent and they wanted to give me ~19k for it. Private party value on KBB is 24-26k, meaning that th More

by OC5
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Rude guy on phone
Jul 18, 2024 -

Pat Peck Honda responded

Thank you for speaking with us about your appraisal for the 2020 Subaru Ascent. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me via the email listed below. Shane E. Beardsly General Manager sbeardsly@patpeck.com

June 19, 2024

Great service. Sometime it’s slowly delivered. I would certainly return when necessary. Strategically located dealership. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 20, 2024 -

Pat Peck Honda responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 19, 2024

Excellent and timely repair and amazing customer service every visit. Highly recommend Pat Peck Honda Gulfport More

by lauralovenecaise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emani
Jun 20, 2024 -

Pat Peck Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 16, 2024

I've used this dealership for 18 years since I moved back to the area and for 9 years the previous time I lived nearby. During all those years, I have always felt I was treated with respect as a woman and fa More

by hollingsworth.toni
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody...
Jun 17, 2024 -

Pat Peck Honda responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 17, 2024 -

Pat Peck Honda responded

Hello, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

This dealership is on top of things. They let you know when it's time for you to service your car. More

by pennynmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jun 15, 2024 -

Pat Peck Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

Great customer service and helpful staff. The added plus was the coffee, which was great to have in the morning. More

by IMORTAL7805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott, Shane Beardsly
Jun 15, 2024 -

Pat Peck Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 11, 2024

They were nice and helpful . The waiting area was comfortable with snacks so I didn’t feel I was there for so long More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Beardsly
Jun 13, 2024 -

Pat Peck Honda responded

Hello Gigi, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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