Pat Peck Honda

Great service representative at Pat Peck Honda in Gulfport Ms. curbside. Very polite ,perfect English ,nice clean uniform . Gulfport Ms. curbside. Very polite ,perfect English ,nice clean uniform . More

Alaina assisted me On Friday, she was very helpful and kept me updated. Unfortunately my repairs required a part to be ordered. I made several calls on Monday, with no return calls. I showed up in pers kept me updated. Unfortunately my repairs required a part to be ordered. I made several calls on Monday, with no return calls. I showed up in person, e gentleman were there, they were busy, I could see, but not one of them acknowledged my presence. Poor customer service. More

The folks at Pat Peck are very helpful and show concern and courtesy as you would hope from any business. The service department was very professional in my dealings with them today. I recommend. and courtesy as you would hope from any business. The service department was very professional in my dealings with them today. I recommend. More

We brought my wife’s CR-V in for A123 service. It took 3 hours and 12 minutes; we were told to expect two hours. Two in, we were told another 30 minutes. It finally took another 72 minutes. It took 3 hours and 12 minutes; we were told to expect two hours. Two in, we were told another 30 minutes. It finally took another 72 minutes. We never received any in-progress updates or status, except when we asked. The TPMS was not reset to calibrate as required in the owner’s manual after a tire rotation. The front/rear tire pressures are supposed to be 33/30 psi. They were 30 & 31 front, 31 & 37 rear, after driving home. When we retrieved the car, we mentioned her Honda Link app was not updated. The basic response was clueless and who cares. The men’s bathroom was not clean, and it had noticeable lack of maintenance items. The waiting area had snacks, but we did not try any. More

Great service. Convenient hours. Great updates on your service while you waiting. I like that they let you know about any issues that they feel you may need to have Convenient hours. Great updates on your service while you waiting. I like that they let you know about any issues that they feel you may need to have serviced through text messages rather than coming out to lobby and every can hear about them. You can text and ask questions also. More

Made the process of trading in our vehicle and purchasing new so easy! The whole process was straightforward and our sales rep knew exactly what we were looking for. new so easy! The whole process was straightforward and our sales rep knew exactly what we were looking for. More

Alina was very helpful and courteous and knowledgeable and offered to share her bacon pizza. and offered to share her bacon pizza. More

Good customer care and service. Will definitely recommend to anyone in need of car services. Will definitely recommend to anyone in need of car services. More

Great job. Enjoy the vehicle. They worked with me over 2 weeks to get me the car I wanted and even gave me quotes on several cars even though I didn't promise t Enjoy the vehicle. They worked with me over 2 weeks to get me the car I wanted and even gave me quotes on several cars even though I didn't promise them anything up front. More

Took my 2013 Honda accord in for issues with shifting was getting hard to change gears. Service department told me the cutch was bad, turns out the cutch fluid was low. Should not have to pay a $185.00 diagn getting hard to change gears. Service department told me the cutch was bad, turns out the cutch fluid was low. Should not have to pay a $185.00 diagnostic fee for a misdiagnosis More