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Pat Peck Honda
Gulfport, MS
706 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 706 reviews
March 17, 2019
Great service comfortable waiting room. Dropped car off and was told to come back in 30 minutes and car was ready on time. Tammy Spears (service consultant) took good care of us. Dropped car off and was told to come back in 30 minutes and car was ready on time. Tammy Spears (service consultant) took good care of us. More
by Pconn
Employees Worked With
Carter Jr, Weldon
February 13, 2019
Service I recently moved to Biloxi and at my first appointment with Pat Peck Honda in Gulfport, MS, I was greeted by Maranda Mouring. Her friendly and outgoi I recently moved to Biloxi and at my first appointment with Pat Peck Honda in Gulfport, MS, I was greeted by Maranda Mouring. Her friendly and outgoing attitude made me feel welcome. I was there to get my Honda Fit serviced, for the passenger air bag recall and oil change. She made sure that I was taken care of right away and assured me that they waiting time would not be very long. Thank you Maranda Renate Smith More
by office, sleek 369
Employees Worked With
Maranda Mouring
February 01, 2019
An Odyssey come true Knowledgeable associate (Hearther), assigned by the New car manager, lead me through the process and Todd worked finance Magic to make my purchase com Knowledgeable associate (Hearther), assigned by the New car manager, lead me through the process and Todd worked finance Magic to make my purchase come true More
by Odyssey19
Employees Worked With
Heather & Todd
May 30, 2018
Crooks They up the prices on their vehicles and won't give customers anything near what their trade in is valued. Save yourself some time and purchased somew They up the prices on their vehicles and won't give customers anything near what their trade in is valued. Save yourself some time and purchased somewhere else. More
by dontbuyfrompatpeckhondaripoff
Employees Worked With
Lee Morgan, Dexter Hooks, Chris Forbes, Melissa Mott
May 07, 2018
Go elsewhere Do not trust the website. The inventory is US wide not just for Gulfport. So if you are looking for a specific car you have to physically go look for Do not trust the website. The inventory is US wide not just for Gulfport. So if you are looking for a specific car you have to physically go look for yourself. They will not hold to their phone quote either. They will pretend a phone call never took place. They sales guy was okay until it came to the nuts and bolts. The manager was RUDE!!! He needs a lesson in talking to people. Jokes on them bc we didn’t buy the car. Going back to our home town. More
by Notahappycamper
Employees Worked With
Ron Ducinni
April 17, 2018
Trade-in and purchased new Pilot Saleswoman Heather Hicks is knowledgeable about all the Honda product(s), matched our needs and made us a great deal! She went the extra mile after t Saleswoman Heather Hicks is knowledgeable about all the Honda product(s), matched our needs and made us a great deal! She went the extra mile after the sale; she personally instructed us on all the new features of our car with us and how to successfully use them. If you want a new car, see Heather, you will be glad you did! More
by Reviewer
Employees Worked With
Ben Thackery, Todd Copeland
April 03, 2018
Square deals I bought a 2015 Honda Accord touring with a little over 32000 miles. I was shown the carfax report and a list of what was on the lot to choose. Reuben I bought a 2015 Honda Accord touring with a little over 32000 miles. I was shown the carfax report and a list of what was on the lot to choose. Reuben Bridges was my sales rep and was very professional and personable. Upfront and helpful. Honest answers and a fair amount for my trade in. Definitely unusual experience over my 45 years of buying cars. Tonya Jackson in internet sales is great. My philly girl. More
by Happygirl
Employees Worked With
Tonya Jackson and Reuben Bridges
March 28, 2018
DO NOT CAR SHOP AT PAT PECK HONDA GULFPORT!!!!! You have been warned. Well, I’ll just get right to. I recently went car shopping so I could find a better reliable car for my wife and two children. You have been warned. Well, I’ll just get right to. I recently went car shopping so I could find a better reliable car for my wife and two children. This is all in prep for a deployment that I have been tasked with. So by now you can guess I am a military member. Being military, more dealers will more often then not treat them with like any other customer and try to give them a good deal. Probably because they know that one way or another they will get their money. Weather through calling that individuals officers in charge or First shirt. This is because by military standards we are required to stay in good financial standing with all debt we take on! Well, this was not the cast from the time I picked out the car, I was disrespected, given the run around, and absolutely disregarded as a customer. I won’t go through all the issues I had that entire experience, but I would like to touch on a few. First I picked out a 20K car, and the sales manager started are barging at 22K. Mr. Bill’s excuse was that it was the wrong price and that 22K is where he is goin to start at. Then, after two pitches, he shut me down completely. At this point I asked to speak with him and ask why I was getting such a bad deal, under cut on my car and stone walled after two offers. We talked and he said my budget was too low I wanted to much are for what I could afford. He didn’t ask me if I would come up on payment, didn’t say let me see what I can do, no well let’s play with the number and see if I can’t help you out. He SNATCHED the papers out of my hand and told me point blank “You are wasting my xxxx time!” WOW! Can you believe that. That is just the tip of the iceberg. I called the next day after I found a car similar in price and at a payment just a little over my budget and asked if they matched the deal I would like to try and do business again. They once again made excuses and proceeded to shove me to the side. This was all with the General Manager, Mr. Marvin! At this point I still can not believe that they would allow this kind of behavior to go unchecked. I mean how many people has this Mr. Bill ran off with his unwillingness to help the customer, consumer, and a person in need. Once again after talking with he General Manager, I realized I was getting no were as if he agreed with how I was treated. He made a poor attempt at selling me the car at the top of Kelly Blue Book value when the car was not in Excellent condition! It has scratch down one side of it, come on! I really didn’t go all over it to find exactly what was wrong with it, because I just knew it would be a good car, scratches or not! Now I have had a few emails send to the Corporate Manager to call me ASAP, at my last attempt for them to make this right and to bring my business back to them. I still have yet to talk to Mr. Mike Springs!!! I would not shop here or recommend this dealer EVER!!! My whole experience is they are definitely after max profit rather than the community they are in!!! This is just a glimpse of my experience. More
by disappointed1234
Employees Worked With
Sales Manager Mr. Bill, General Manager Mr. Marvin, and Corprate Manager Mr. Mike Springs
March 26, 2018
Service is key Service team, Tammie Spears in particular, always goes above and beyond what would Be required. Quality of work performed always excellent- 20 years Service team, Tammie Spears in particular, always goes above and beyond what would Be required. Quality of work performed always excellent- 20 years to same dealership More
by High mileage
Employees Worked With
Tammie Spears
January 14, 2018
FIXED STOLEN KEYS People make this dealership topnotch. Assisted and advised best fix for a difficult problem saving hundreds of dollars and giving us peace of mind. T People make this dealership topnotch. Assisted and advised best fix for a difficult problem saving hundreds of dollars and giving us peace of mind. THANK YOU TAMMY Spears and the whole service team and parts department More
by My name
Employees Worked With
Tammy Spears
