
Patrick BMW
Schaumburg, IL
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418 Reviews of Patrick BMW
Must Read Hi, I just want to make sure that everyone knows to stay away from this dealership. If you thought that going to this dealership is safer ( change y Hi, I just want to make sure that everyone knows to stay away from this dealership. If you thought that going to this dealership is safer ( change your thinking). We have bought a car at this dealership and when we brought it back for service few days later. Our car was gone be returned to us the same day or next day morning. When I called the next day our salesman said that the service is taking longer and asked me if its OK if we can wait few more days because their guy ( company that is applying the coating) is running behind. It seemed very weird to me especially that I made an appointment. The same day afternoon someone called my office and said that my car was involve in an accident a day before and the guy asked me to give him my insurance. Me and my wife immediately went to the dealership, when we got there I asked the salesman Terry: "where is my car?" and he said: "At the service". I told him that we got a call and our car was involved in an accident a day before. He has told me that he is not aware of anything :) after awhile he made some calls and finally told us that the Company they use to apply the coating for our car took our car and when they were going to their shop their guy crashed it. So we asked him where our car is and what we found out something that could be the last thing I could expect from a dealership that should take good care of our 100 thousand dollar car. Our car was already at a body shop all taken apart, they were gone fix it and give it back to us without telling us the truth. If it wasn't for the guy that was rear ended and somehow found our office number, we would have paid 100 thousand for a car that was involved in an accident. Well this is our story. More
The only place to buy or lease a car! No one will take care of you like the Patrick Team. They make what can be an uncomfortable process, friendly and enjoyable. No pressure and no BS. No one will take care of you like the Patrick Team. They make what can be an uncomfortable process, friendly and enjoyable. No pressure and no BS. I will never purchase a car anywhere else. More
2017 BMW M240i Xdrive My experience working with Angelo and team was excellent. I would highly recommend. Easy to work with, everything explained throughly. Extremely happy My experience working with Angelo and team was excellent. I would highly recommend. Easy to work with, everything explained throughly. Extremely happy with my purchase. More
Absolutely Amazing!!! Jennifer Noelani was so amazing and pleasant. This BMW dealership makes you feel like royalty. They make you feel important and so comfortable you do Jennifer Noelani was so amazing and pleasant. This BMW dealership makes you feel like royalty. They make you feel important and so comfortable you don't mind the wait...it's actually a pleasant wait! I would recommend this dealership 100%! It's absolutely amazing! More
Excellent in friendliness, knowledge, and assistance. I greatly appreciated the time, instruction, and availability of everyone involved in my new car. I am very impressed with the dealership and I would I greatly appreciated the time, instruction, and availability of everyone involved in my new car. I am very impressed with the dealership and I would definitely recommend them. More
Excellent Greg was very helpful! I just needed help with my garage door opener and he drove out to my house three days after we got our BMW X5 to help me with t Greg was very helpful! I just needed help with my garage door opener and he drove out to my house three days after we got our BMW X5 to help me with that and any other questions I had. He made me feel very comfortable and comfortable learning all the fun gadgets in my BMW! That is great customer service and knows how to keep his customers happy! Very satisfied and love our new BMW X5!! Thanks, Greg! More
helped us out Greg and helper came to our home, to program our garage door opener, We bought 2014 BMWx3, last week, we were having no luck trying to program our gar Greg and helper came to our home, to program our garage door opener, We bought 2014 BMWx3, last week, we were having no luck trying to program our garage door opener. They did it!! Thank you so much Ken Duszynski More
Excellent experince I stopped in on Saturday morning (from out of town) and Angelo was a huge help. He made us feel very comfortable through the whole process. He even g I stopped in on Saturday morning (from out of town) and Angelo was a huge help. He made us feel very comfortable through the whole process. He even got us lunch! Thanks Angelo and thanks Patrick BMW! Jon Zawlocki More
Great experience negotiating for a 2016. Love the car and appreciate Patrick BMW. Satisfied with the trade-in deal and with the price of my new car. Will purchase from negotiating for a 2016. Love the car and appreciate Patrick BMW. Satisfied with the trade-in deal and with the price of my new car. Will purchase from Patrick when looking for my next BMW. More
Recent service Many thanks to Patrick BMW Service. That were extremely helpful. I had a flat tire. They got my car?into service, shuttled me to and from my office an Many thanks to Patrick BMW Service. That were extremely helpful. I had a flat tire. They got my car?into service, shuttled me to and from my office and complete the repair in a matter of a few hours. More