Patrick Cadillac
Schaumburg, IL
Filter Reviews by Keyword
By Type
Showing 258 reviews
Purchased a new 2024 XT6 and after 26 days the transmission blew. My car has been in the service dept. now for 26 days and they are still waiting on “parts”. The service dept said they have been transmission blew. My car has been in the service dept. now for 26 days and they are still waiting on “parts”. The service dept said they have been having this problem with a lot of XT6s, so why did they sell me this vehicle or alert me of the possibility? One gentleman on the phone told me I would get a new transmission and when the car finally arrived they told me they’re just going to fix the transmission! Is this how Cadillac does business on a brand new car that has a major issue in 26 days. I always thought Cadillac was a quality car. I buy brand new cars so I don’t have to go through this problem of my car breaking down and being inconvenienced. More
Left a bad review they responded I got back in touch with them they pretended to act like they were interested in helping me to find the car of my dreams they all of sudden they totally GHOSTED ME THEY ARE F them they pretended to act like they were interested in helping me to find the car of my dreams they all of sudden they totally GHOSTED ME THEY ARE FULL OF IT More
We could not have been more delighted with the time and effort we were given. Jessie was spectacular from start to finish his attention to detail was unmatched. he worked with us to arrive at the right effort we were given. Jessie was spectacular from start to finish his attention to detail was unmatched. he worked with us to arrive at the right choice of vehicle and the right price. Both he and Joey were great to work with. George, the finance person and Phoenix were terrific too. Bottom line, I highly recommend this dealership Believe me, we went to two other dealerships and there was no comparison. in this day and age where everything is so fast and non transparent ,Patrick gets high grades on both Thank you More
Erin was a delight to work with first over the phone and then in person at the dealership. Very professional service from start to finish. Will definitely shop there again. then in person at the dealership. Very professional service from start to finish. Will definitely shop there again. More
This is was the second time Steven Popp was my salesman, can't say enough about how he professional he was. Very polite and addressed all my needs. Highly recommend buying new or used from Patrick Cadillac. can't say enough about how he professional he was. Very polite and addressed all my needs. Highly recommend buying new or used from Patrick Cadillac. Almost forgot, kudos to George in finance, another great Patrick employee. More
Steve P. is an awesome salesman at Patrick Cadillac. If you are looking for an excellent, patient, friendly and knowledgeable salesman, ask for Steve P. is an awesome salesman at Patrick Cadillac. If you are looking for an excellent, patient, friendly and knowledgeable salesman, ask for Steve P. More
My salesman Steve Popp was very friendly, polite and professional. He was always concerned about addressing my needs. Because of his attention to me, I will always be a Patrick Cadillac customer. I will professional. He was always concerned about addressing my needs. Because of his attention to me, I will always be a Patrick Cadillac customer. I will highly recommend Patrick Cadillac to all my family and friends. More
I have worked with Steve Popp from the first day he started at Patrick. He has been an excellent salesmen. Always on top of any questions or concerns. Would highly recommend Steve to family and frie started at Patrick. He has been an excellent salesmen. Always on top of any questions or concerns. Would highly recommend Steve to family and friends. Steve goes the extra mile for his customers More
