Patrick Cadillac

Had my eye on a Cts coupe. Raymond had it ready to go when I got there. The whole experience went great and Raymond is very trustworthy. Thanks! when I got there. The whole experience went great and Raymond is very trustworthy. Thanks! More

Love my new Cadillac I have not bought a car in 13 years. Part of my reason for putting it off was I just was not up to sitting for hours and hours with a finance manager I have not bought a car in 13 years. Part of my reason for putting it off was I just was not up to sitting for hours and hours with a finance manager, quibbling over price, negotiating my trade and resisting every upgrade he/she would try to sell me. Exhausting! Boy was I suprised-we had so much fun buying my 2018 Cadillac XT5. Raymond Hookfin was our sales person and he was wonderful! He was pleasant, friendly, and a complete joy to work with. The whole process did not take all that long. I never felt pressured at all. We didnt have our trade in with us so he said just bring it back and we will write you a check. I left that evening with my XT5 and could not have been happier. I was certain when I brought my old car back on Monday, I would get some low ball offer since they had already made the sale. Not the case-got more than i expected. I would totally go back to Patrick Cadillac for my next new car-but I wont wait 13 years next time around. More

Steve Popp, Cadillac Sales, is the reason I keep coming back to Patrick Cadillac...this is my third purchase from him. He is a straight shooter, and makes the experience enjoyable. I highly recommend seein back to Patrick Cadillac...this is my third purchase from him. He is a straight shooter, and makes the experience enjoyable. I highly recommend seeing him if you are interested in a new Cadillac. More

When I walked into the dealership, I was greeted right away and helped out by Raymond. I was looking at a used 2014 Cadillac ATS premium 2.0T for my first car. The experience of picking up the car was ama away and helped out by Raymond. I was looking at a used 2014 Cadillac ATS premium 2.0T for my first car. The experience of picking up the car was amazing. Raymond showed me around the whole car before the test drive and before I drove off the lot with it. I would definitely recommend Patrick Cadillac to someone who wants a Cadillac for their next car. I just want to thank the entire Patrick Cadillac dealership for the great experience! More

Excellent Service Before, During and After Purchase Within minutes of expressing interest in the car I received a call to set up a test drive. When I arrived, the car was prepared and our representative Within minutes of expressing interest in the car I received a call to set up a test drive. When I arrived, the car was prepared and our representative Raymond was also prepared with documentation and answers to our questions. What impressed me most was the after purchase service with great follow ups and helpful attitude. I can only give my warmest recommendations to Patrick Cadillac in general, and Raymond in particular. More

SERVICE AND SALES TOTAL DISSAPOINTMENT I left my car for service ( noise from engine) after a week they said its ready and they changed the part that was doing noise. The same day that I p I left my car for service ( noise from engine) after a week they said its ready and they changed the part that was doing noise. The same day that I picked up the car, few hours later the car was making the same noise. I also wanted to buy a car from them but nobody was helping out, they made me wait for days. DONT WASTE YOUR TIME AND TAKE YOUR BUSINESS TO ANOTHER DEALER. More

Thanks Jeff for making my experience at Patrick SEAMLESS I was very well pleased with my overall experience, from the moment I walked in I was greeted by Lisa. My salesman Jeff was very upfront, thorough and I was very well pleased with my overall experience, from the moment I walked in I was greeted by Lisa. My salesman Jeff was very upfront, thorough and knowledgeable about the vehicle I was inquiring about. I have never had such an awesome experience like this at any of the other dealerships that I visited. I would highly recommend Patrick Cadillac to anyone that is the market for a new vehicle More

wonderful experience Jeff Z sold me a great new car. My second ATS bought from this dealer all features were explained and set up for me. Mike N in fiancé was very helpfu Jeff Z sold me a great new car. My second ATS bought from this dealer all features were explained and set up for me. Mike N in fiancé was very helpful. More

Satisfied Customer The title says it all, Satisfied Customer. The salesman I dealt with was Jeff. Professional, accommodating, and most importantly, non condescending. The title says it all, Satisfied Customer. The salesman I dealt with was Jeff. Professional, accommodating, and most importantly, non condescending. From the test drive, to sealing the deal with my credit union, everything went smoothly, with no surprises. I wouldn't hesitate to recommend Patrick Cadillac and Jeff to any of my friends or family. More

Terrible This dealership has been awful. The only great person there is salesman Merza. First we were told they couldn't find the key to the Benz we purchased This dealership has been awful. The only great person there is salesman Merza. First we were told they couldn't find the key to the Benz we purchased and they said they would send us a check to get it replaced. They wanted to send a check for 200.00 when the key was over that. After arguing and taking over a week they called Mercedes told me it was taken care of to take the car in that they sent a check. Once I called Mercedes they said no they told us you would pay it. Then after that they only gave me temp plates for 30 days. Never advised me that they use a 3rd party for their tags registration and whatnot. I called to have my temp plates extended because they were expired they refused to have it done. Told me I had to speak to nationwide I called Nationwide they said they can't talk to me because I'm not the dealer. Weeks later I get a call from DMV saying my plates are in and I owe 389.00! Howwww I called multiple times no one wants to return my calls then I finally get ahold of Joe in finance and he argues with with. I told him the loan includes the 1,464.00 for the fees plus the additional 175.00 for using Nationwide and I wanted to k ow why they only wrote out a check to DMV for 1,200.00 when my loan included the full charge. Joe kept arguing with me saying the 175.00 fee was included in the 1464.00 I told him it was not and I had the paperwork right infront of me. I still don't have my plates and the dealship is still trying to rip me off when its all included in the loan! I have a lawyer and will be calling secretary of state to report them. I even had to have my DMV call Nationwide because there is a mistake and the dealship wont pay it. Basically they will out everything on a loan and then not pay the fees they need to and try to screw you over. Stay away!!!! Plus it doesn't help that I had to drive 4 hours to get the vehicle and now they are causing all these issues its been nothing but harassment from the dealship! More