Patrick Mazda

helpful & timely The staff took care of the problem with my Volvo XC 60 quickly; easy process to have a loaner vehicle. Always feel I'm treated kindly and with respec The staff took care of the problem with my Volvo XC 60 quickly; easy process to have a loaner vehicle. Always feel I'm treated kindly and with respect. More

Probably my best car buying experience. Lowell was very helpful every step of the way. I got a good price for my trade. I would definitely buy another car there. helpful every step of the way. I got a good price for my trade. I would definitely buy another car there. More

Expensive, but done well, and done right. I try to pick and choose what service gets done here, but some things are best left to the dealer. and choose what service gets done here, but some things are best left to the dealer. More

Customer Service at Volvo of Worcester I was a loyal customer of Farrell Volvo (lastly Prime Motor Group) and had a 20+ year relationship with them. When I found out that they had closed I I was a loyal customer of Farrell Volvo (lastly Prime Motor Group) and had a 20+ year relationship with them. When I found out that they had closed I was apprehensive about finding a new Volvo service facility.; my apprehension diminished with the first phone call to Volvo of Worcester and evaporated completely when I dropped my S60 R-Design off for its first service at your facility. Greg Hall exceeded my expectations by a wide margin, perfect in every way! When Greg had his day off John filled in seamlessly; like the two were one person; excellent team work! Rachel took a few messages when Greg/John were with other customers and saw to it that my calls were returned; great team work. Now that I have such a cohesive team working to keep my Volvo in such a reliable state I have the bandwidth to worry about something else :-) More

I think the idea to send a video showing your vehicle being worked on is a great idea, it lets you see all the important inspections around your vehicle in a couple minutes being worked on is a great idea, it lets you see all the important inspections around your vehicle in a couple minutes More

People are super friendly. Love the video giving me the ability to see what they are recommending and what is needed. Looking forward to new location ability to see what they are recommending and what is needed. Looking forward to new location More

Great Service Call Everyone I came into contact with was professional, helpful and just so willing to help. Great service and nice experience. Loaner car was great as Everyone I came into contact with was professional, helpful and just so willing to help. Great service and nice experience. Loaner car was great as well. Thank you. More

Top notch service. Joel and the rest of the Mazda Service team get a round of applause from me. The scheduled service was performed as advertised, and they handled my l Joel and the rest of the Mazda Service team get a round of applause from me. The scheduled service was performed as advertised, and they handled my last minute request without skipping a beat. The video of my car's multi-point inspection was an unexpected bonus. Appreciate the straightforward transparency. Well done. More

No BS I was very happy with my recent purchase of the Mazda CX 5. Steven was the salesman and was very knowledgeable. Compared to my last car shopping exp I was very happy with my recent purchase of the Mazda CX 5. Steven was the salesman and was very knowledgeable. Compared to my last car shopping experience I was very happy. The team did not play any games and I feel that I got a good deal on my Certified pre-owned car. I would recommend this dealership and wouldn’t hesitate buying another car from them in the future. More

Very happy about my purchase. Mazda CX-30. Everyone was great. My sales person Kendall was great. This also extends for service when I got my sticker. Finance was also very very helpful. Everyone was great. My sales person Kendall was great. This also extends for service when I got my sticker. Finance was also very very helpful. More