This was the most positive car buying experience in my life. I did not feel pressured or rushed. Fred, my salesman, is very patient and knowledgeable. I purchased a 15 Volvo S60 which has a lot of options and he explained how everything works. Chris, in finance, is very personable and friendly and worked with me to get a comfortable monthly car payment. I didn't "work" with Julie Williams but we had several friendly conversations. She's a gem so I had to mention her! A service tech informed me that the tires barely passed inspection and that they weren't good for going into the winter with. I brought this to John Donovan's attention and he had 4 brand new tires put on at no charge to ensure that I'd be safe driving the SAFEST CAR on the road. 5 STAR RATING!
The entire staff at Patrick Volvo was responsive & courteous, very customer focused, car retuned sparkling and running beautifully. I had a courtesy loaner for the day, beautiful new Volvo, let me get a sense of new car before I’m ready. Great overall experience!
The deal we received for our volvo s60 was great! The salesman (Lowell) and the general manager (Aaron) are both knowledgeable and professional. They took time to explain all processes involved in the purchase.
"Excellent service,best dealer around Worcester!!"
Extremely friendly,warm and welcoming staff. Fred was very knowledgeable, went through all the details about the vehicle,answered all our questions,took into account our concerns and helped us get a good deal. He also took time provide advice regarding financing the vehicle/choosing the most appropriate trim level which would best fit our needs. Chris went through all the minute details of the purchase thoroughly with patience. We were delivered the car on time in perfect condition. Fred was very responsive to our phone calls during and post delivery of the vehicle. I am very pleased with their services and would strongly recommend Patrick Mazda.
"Professional, knowledgeable and very accommodating "
Amazing experience, truly professional, helpful to make the process simple, timely and exactly what I was looking for. I highly recommend to all friends and colleagues!!!! The staff (Sales, financing) are all so professional, personal and knowledgeable. Would buy from them again the future!
The salesmen at Patrick Mazda were exgreamly courteous and professional. I was treated very well and Justin handled my situation extreamly well. I was in and out of the dealership in no time with a car.