Patrick Mazda

I wished Gallo Mazda was my first stop for car shopping because it would save me a ton of time and effort. This was my first car purchase for personal use and I was looking to purchase either Toyota or Maz because it would save me a ton of time and effort. This was my first car purchase for personal use and I was looking to purchase either Toyota or Mazda. When I first stepped into this store, Steven was very friendly, patient, and willing to understand my priorities. I test drove 3 different mazda3 used cars and Steven ended up recommending the current car that I purchased that wasn't on my to-test drive list. I actually went back to the store to test drive 4 times before actually closing the deal. I ended up buying a used 2008 Mazda3 hatchback Blue. Steven was extremely flexilbe to appointments and open to discuss any pricing conflicts. Especially, Gallo Mazda is confident about their car quality because per Steven's permission, I took the car to the mechanics and Gallo Mazda actually resolved the problems stated by the mechanics w/o any charges, such as brand new tires, fix window shield chip. Overall, I had a very personal, comfortable, and definitely a long-lasting experience with Gallo Mazda. Remember, if you find anything in the car, such as light doesn't work, just mention it to Gallo and they will try to compromise and fix it for you. Although I don't live in Worcester, it's not a big issue because I prefer customer satisfaction other than anything else. I promise that Gallo Mazda isn't like any other auto stores with lies and fake talk, they have their reputation on honesty! They will help you through the process if it's your first time. More

I had found Gallo online after going to other mazda dealers, Gallo treated me the best, and spent almost three hours with me figuring out my financials, It was my first new car buying experience and th dealers, Gallo treated me the best, and spent almost three hours with me figuring out my financials, It was my first new car buying experience and they were very helpful. My Salesman was Rich he was a joy to work with. The whole team was super helpful and understanding! I will definitely go back when it is time to trade in this car for a new one! More

Like the Mazda ad states "ZOOM, ZOOM, ZOOM". In and out with great service and professionalism thanks to the General Manager, Z and his entire staff. They go the extra "mile" for you. Purchased our first with great service and professionalism thanks to the General Manager, Z and his entire staff. They go the extra "mile" for you. Purchased our first Mazda 3 years ago....because of great service returned for our 2nd Mazda. If you are looking for true gentlemen to do business with Z , Rich and Dan (not to mention Steve, the internet sales manager) at Gallo Motors will work for you the customer. Thanks again to you all. Loving my new purchase!!!!! More

I don't have a single bad thing to say about this dealership, and that's quite rare for me. They were very professional all the way through the sales process, in stark contrast to what I've experien dealership, and that's quite rare for me. They were very professional all the way through the sales process, in stark contrast to what I've experienced elsewhere. The car was ready as promised and super clean. It also doesn't hurt that Mazda is making some pretty amazing cars these days! More

This by far was my best buying experience ever. The entire gallo mazda team most notibly z rich and finance mike got me to a reasonable price with my subpar credit. I was treated like a king even thoug entire gallo mazda team most notibly z rich and finance mike got me to a reasonable price with my subpar credit. I was treated like a king even though my purchase probably didn't even pay any commission. These guys blow my last purchase at herb chambers honda outta the ballpark More

Very expensive for 45,000 mile check up- Over $385.00 to change oil and few filters and check fluids. Way too expensive- felt like I got robbed. Makes one not want to do checkups but silly volvos flash mess change oil and few filters and check fluids. Way too expensive- felt like I got robbed. Makes one not want to do checkups but silly volvos flash messages at you till you get it turned off and only the Dealer can tuyrn the messages off. This is a used Volvo so therefore if they think I have money because I own a Volvo they are sorely mistaken. More

I went in to buy a used Honda Accord. The salesperson, Jason, that I dealt with was friendly and helpful. However, he will soon hand you over to the sales/general manager once the negotiation process begi Jason, that I dealt with was friendly and helpful. However, he will soon hand you over to the sales/general manager once the negotiation process begin. They will PRESSURE you to complete their loan application, which they make a ton of money out of (your trade-in is another source of income for them, people get ripped off all the time.) Even though their sales policy says that they will not pressure you, they WILL without any hesitation. I tried to haggle for the price of the car, the manager says "have a good day" and instantly walk away. I can understand if he counter-offer or say that it is too low, but to walk away is plainly rude. I would not recommend buying from all the dealerships that they own (Mazda, Saturn of worcester and fitchburg, and Volvo). Consumers beware! More

I went in to buy a used Honda Accord. The salesperson, Jason, that I dealt with was friendly and helpful. However, he will soon hand you over to the sales/general manager once the negotiation process begi Jason, that I dealt with was friendly and helpful. However, he will soon hand you over to the sales/general manager once the negotiation process begin. They will PRESSURE you to complete their loan application, which they make a ton of money out of (your trade-in is another source of income for them, people get ripped off all the time.) Even though their sales policy says that they will not pressure you, they WILL without any hesitation. I tried to haggle for the price of the car, the manager says "have a good day" and instantly walk away. I can understand if he counter-offer or say that it is too low, but to walk away is plainly rude. I would not recommend buying from all the dealerships that they own (Mazda, Saturn of worcester and fitchburg, and Volvo). Consumers beware! More