Patrick Mazda - Service Center

I always feel taken care of when I come to the dealership and see Joel. He knows how to take care of customers and provides great customer service. Rachel is another awesome employee and always helps out wit and see Joel. He knows how to take care of customers and provides great customer service. Rachel is another awesome employee and always helps out with my coupons if I have any. Shes always super helpful. Your techs are all great and I love watching the service videos while my car is being worked on. Thanks for great service! More

Service staff are very pleasant and professional. They communicate clearly in a timely manner. After diagnostics completed they sent video supporting reccomendation as basis for discussion on next steps. communicate clearly in a timely manner. After diagnostics completed they sent video supporting reccomendation as basis for discussion on next steps. More

Great professional service. Always have had the greatest service. John Smith knows the cars and what they need. I had used another dealer and never had the professionalism that I Always have had the greatest service. John Smith knows the cars and what they need. I had used another dealer and never had the professionalism that I get from this dealer and the price is reasonable. More

Very positive - service appt easy to schedule Appointment was on time as scheduled and the car was ready on time as promised. Also enjoyed the video inspection that the technician provided. And Appointment was on time as scheduled and the car was ready on time as promised. Also enjoyed the video inspection that the technician provided. And was able to use a loaner can so didn't have to wait around for the service to be completed. This was greatly appreciated. Overall, a very positive experience. More

Very happy with the entire experience from sales to finance to service, all very friendly, helpful and professional employees. The whole experience was easy and no pressure. finance to service, all very friendly, helpful and professional employees. The whole experience was easy and no pressure. More

Very involved with the customers from beginning to end. A dealership that has follow through and staff integrity. All employees have wonderful interaction. Never found a dealership in Worcester County that I dealership that has follow through and staff integrity. All employees have wonderful interaction. Never found a dealership in Worcester County that I value as much as I do Patrick Mazda/Volvo. More

Made it very easy I took advantage of the valet service, and they brought a loaner vehicle to my home and took my car to get serviced. What a great service, I hope the I took advantage of the valet service, and they brought a loaner vehicle to my home and took my car to get serviced. What a great service, I hope they keep it! More

Loved the video Someone was kind enough to bring my car in for service for me, but Eric sent me a video of my vehicle inspection - loved that! Someone was kind enough to bring my car in for service for me, but Eric sent me a video of my vehicle inspection - loved that! More

The service is always excellent. The staff is honest and communication is excellent. They create and share a video then seek approval of the work to be done. communication is excellent. They create and share a video then seek approval of the work to be done. More

OK experience Them didn't seem to be able to figure out the computer system then made to wait for everything. Called ahead to make sure it was ready got there had Them didn't seem to be able to figure out the computer system then made to wait for everything. Called ahead to make sure it was ready got there had to wait another 20minutes then car still not even cleaned. Overall a disappointing visit More