
Patrick Subaru
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,579 reviews
Michelle was great to work with Michelle has a great personality, is super helpful, and is not pushy at all. She has a wealth of knowledge of all the cars from the Forester XT to the Michelle has a great personality, is super helpful, and is not pushy at all. She has a wealth of knowledge of all the cars from the Forester XT to the Outback. Looking forward to working with Michelle again. More
Great experience I recently purchased a 2018 Subaru Forester. It is my third Forester.....the two salesmen I dealt with were friendly, informative and easy to work w I recently purchased a 2018 Subaru Forester. It is my third Forester.....the two salesmen I dealt with were friendly, informative and easy to work with. I was not rushed into making decisions and was extremely happy with what was suggested. I found both to go out of their way to meet my expectations. I would recommend Patrick and of course Subaru's to any of my family and friends. What I liked best is there was no bickering with pricing and no magical "man in charge" behind closed doors that I was never to meet. Thank you both for an enjoyable experience. More
Great leasing experience I went to Patrick Subaru looking to lease a new car. This was my first experience with looking for and leasing a new car and the process could not hav I went to Patrick Subaru looking to lease a new car. This was my first experience with looking for and leasing a new car and the process could not have been easier. There were no high pressure sales tactics and Joe was very knowledgeable and accommodating. I am beyond happy with my new Crosstrek and would absolutely recommend Patrick Subaru to anyone in the area looking to buy or lease a new vehicle. More
Friendly and accommodating Joe was very amicable to deal with and helped to locate the car I was purchasing in a very quick period of time. He was very accommodating in regards Joe was very amicable to deal with and helped to locate the car I was purchasing in a very quick period of time. He was very accommodating in regards to my schedule and when it came time to sign the paperwork ensured that we were able to complete it as quick as possible in order to let me enjoy the new car. More
Above and Beyond to help you get a good deal I bought my first new car ever from Patrick Subaru, and now 30 years later, I just purchased a 2018 Crosstrek and love, love, love it! I have bad arth I bought my first new car ever from Patrick Subaru, and now 30 years later, I just purchased a 2018 Crosstrek and love, love, love it! I have bad arthritis in my hip, but the seats are very comfortable because they are not bucket seats. Josh in sales went out of his way to be helpful. Rob in finance went above and beyond to help me arrange financing. My daughter is buying her first new vehicle next year, and she's already decided to buy from Patrick's because we had such a good buying experience. More
Friendly, and fair I appreciate how kind and fair the sales representative was, and he really went over the operations of the car thoroughly. I'm enjoying my Subaru. I appreciate how kind and fair the sales representative was, and he really went over the operations of the car thoroughly. I'm enjoying my Subaru. More
Venza to Outback My wife Karen was not happy with her Venza and we were looking for a change. We had Jeeps in the past and were going to look at them and other small S My wife Karen was not happy with her Venza and we were looking for a change. We had Jeeps in the past and were going to look at them and other small SUV's. I had to twist her arm to look at an Outback, that I thought would be ideal for her based on recommendations from friends and Consumer Reports reviews. We met with Nathan Goodro and she politely told him she was only there to look and she had other cars in mind. That did not faze Nathan and we discussed safety, new features, dependability etc. and she reluctantly agreed to test drive an Outback. Nathan was perfect in how he dealt with both of us. He let us know the pluses etc. without pressuring us. He spent a long time explaining features and before we test drove it, worked with her to get the seat in a comfortable position. Karen was pleasantly surprised at how it handled and how comfortable she was. The safety feature linked to the mirrors that let you know when a car was approaching from the left or right was a huge hit with her. When we left Nathan thanked us for our time and he would be happy to talk again when we had more questions. Karen checked a couple of other cars out on her own then she suggested we go back and look at the Outback again. I had given up assuming she wanted to go back to a Jeep. Nathan spent a lot of time with us answering Karen's questions and not trying to oversell the car. We were leaving again and Nathan walked us to the door and said let me know if he could provide anything further. We were out the door when Karen turned to me and said "OK no sense leaving if you are comfortable with the car, lets do the paperwork while we are here" Nathan at that point looked at me and said "I will be back inside after you to talk". I am sure he was as surprised as I was. We went back in and leased a 2015 Outback that day. Last month the lease was running out and Karen said when are we going to get my new Outback! Because she was so happy with the car and I got comfortable driving it on occasion, we bought out the lease and I am now driving the 2015 and she is in the new 2018. The Outback is a very comfortable car that we can rely on for performance and safety year round not just in the winter. I am in a service oriented business and used to dealing with people trying to close me. Nathan clearly understood Karen was the one making the decision in 2015 and gave her the information she needed. He didn't over sell it or pressure her about timing which was smart. Two weeks ago we knew we would go back to see Nathan and if the numbers worked Karen would get a 2018 and I would buy out the 2015. Nathan wrote up the new lease on August 31st and I bought out the lease on the 2015 September 1st. We will be back in 2021 when Karen's lease runs out for the next one. More
SO EASY TO WORK WITH THESE FOLKS! The Patrick folks were all very easy to work with---friendly without pressure. From the first contact thru their website which was almost immediate, The Patrick folks were all very easy to work with---friendly without pressure. From the first contact thru their website which was almost immediate, to the appointment process and test drive, I felt no pressure and had every question answered. I came prepared and had MANY questions, and my salesman, Al Gosselin, was never condescending, always patient and nice. When doing the finances, everything was very clear, no hidden fees, no confusing terms. Your options are well explained by the finance person who steps in to deal directly with you. No back room stuff here! I loved the experience. It makes you feel less stress to know you have been treated in an upfront and honest manner. Much Thanks to the Patrick family. More
Very Good Experience purchasing a new Subaru I enjoyed my recent buying experience with Michelle Bourget and I wanted to share my satisfaction with you. This was my first experience with Patrick I enjoyed my recent buying experience with Michelle Bourget and I wanted to share my satisfaction with you. This was my first experience with Patrick Subaru. I had a bad experience with my local Subaru dealer when I asked them to look at one of my Subaru Outbacks a few years back. They quoted over $4k to fix and I fixed for literally <$20. The car ran for another five years with regular maintenance. I've now had two Subarus, each going well over 200K miles. In this purchase, I learned of Patrick through local ads and an acquaintance purchased a car there previously. I wanted one of the following: I informed Michelle I was buying before winter and gave her the three cars I wanted. - Toyota Rav4 (Currently own) - Subaru Outback (Currently own my second) - Subaru Crosstrek I still was a little apprehensive walking into Patrick since it was a new dealer to me and I do not like hard pressure sales. I had no idea what it was going to be like. Michelle Bourget greeted us at the door. I told her the three options and she showed us the Subarus. What was good about the experience: - Michelle described all the benefits of the newer Subaru models from stem to stern. - I was comfortable through the complete process with no hassles and just a civil relaxed negotiation. No gimmicks. - On Pickup, the car was ready and Michelle went back through everything. - Michelle was pleasant through the complete cycle. Best of luck to Michelle at Patrick. More
Great experience leasing my new Forester!! After having bad experiences at two other Subaru dealerships, I decided to visit Patrick Subaru. We met Joe Dinneen-sales consultant. he greeted us After having bad experiences at two other Subaru dealerships, I decided to visit Patrick Subaru. We met Joe Dinneen-sales consultant. he greeted us with a smile..and worked hard to find us a car that worked for us. Joe actually was able to put me into a NICER car than I was there to lease and kept us within our budget.and I was able to drive it home the following morning. The entire transaction was pleasant and painless. Thank you Joe....I love my new Forester!!!! Sincerely, Carl T. Ries II and Boran Yi More