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Patrick Subaru

Shrewsbury, MA

4.5
2,580 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,580 reviews

April 20, 2017

Excellent experience buying new car! I was fortunate that Mike Katz was my salesman! He helped me narrow down what I really wanted in my new car, no pressure, answered my questions and wa More

by Catherine Foster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Katz
Apr 21, 2017 -

Patrick Subaru responded

Hi Catherine, Thank you for choosing Patrick Motors, and for taking the time to write us of your experience with us. I'm glad to hear that Mike was able to assist you in trying out the car to your satisfaction as that is our primary goal as product specialists. However, should you have any lingering questions on your vehicle, do not hesitate to check back in with us anytime. If Mike is not available, just ask for myself or any of the managers, we'd love to help. Thank you again. Tri Le Business Development Manager Patrick Subaru

April 17, 2017

GREAT DEALERSHIP, NO PRESSURE My husband and I have both owned several Subaru's in the past and have had many dealings with several different Subaru Dealers ,but there is not one f More

by justme59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bergin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Shaker
April 14, 2017

Excellent Experience with Purchase of My New Car Al was recommended to me by a friend who had purchased her Subaru from him. I had decided what I wanted to buy prior to coming in, and he made sure I More

by Anholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bernier
April 10, 2017

great buying experience This was the first dealership I walked into when I was looking for my new outback, and maybe it should have been the last. Frank took me out for a tes More

by jal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2017

Patient and professional We took our car in for service and learned the transmission had major issues. Not a good start to the day. The service manager introduced us to Nate More

by Jim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Goodro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bernier
Apr 10, 2017 -

Patrick Subaru responded

Hi Jim, Thank you for your business, and for taking the time to write us of your experience. While it's not the ideal situation to earn your business, I'm glad that Nate and the rest of the staff were able to assist you and make the best of a bad situation. Should you have any lingering questions on your new vehicle, do not hesitate to check back in and let us know. If Nate is not available, you are more than welcome to ask for myself or any of the managers - we'd love to help. Thanks again. Tri Le Business Development Manager Patrick Subaru

April 09, 2017

Great experience We bought a 2017 Impreza for our daughter. Everybody was very helpful with all aspects of the process. Felipe in particular was very good to work with More

by Ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe Amabile
April 09, 2017

Always a good experience Every time I have gone to this dealership (my second vehicle I have leased from there)...the sales people are very helpful and welcoming. Also they ar More

by Campy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2017

used car purchase it was great .salesman was great.finance work was also great.. I did not have to wait long for car.. will come back to buy my next outback, with P More

by al burrows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bernier, Darrald Mitchell
April 05, 2017

Purchasing an Outback Ash Shaker was very pleasant to deal with. he had lots of information on the different models. One of the things we appreciated was there was no press More

by Ann Wilkinson
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ash Shaker
April 04, 2017

BEST PLACE TO BUY A SUBARU My husband and and I have been coming here for several years now and several cars have been purchased also . I fully trust this dealership to help me More

by justme59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bergin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Shaker
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