Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Patrick Subaru
Shrewsbury, MA
2,580 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,580 reviews
March 06, 2017
Great service! Such a great experience purchasing my first car through Patrick Subaru. Very professional and efficient company! Highly recommend! Patrick Subaru c Such a great experience purchasing my first car through Patrick Subaru. Very professional and efficient company! Highly recommend! Patrick Subaru customer for life. Thanks for everything! More
by May21122
March 06, 2017
Fast,pleasant, efficient experience. I went to Patrick because I needed a vehicle that day and I am a fan of Subarus. My sales person Ash Shaker did not pressure me and listened to what I I went to Patrick because I needed a vehicle that day and I am a fan of Subarus. My sales person Ash Shaker did not pressure me and listened to what I wanted. After my test drive and my decision to purchase a new Crosstreck he made it happen that day! I would highly recommend Patrick Subaru. More
by Subaru fan
Employees Worked With
Ash Shaker
March 05, 2017
Darrald is "THE MAN." Darrald found the way to meet our budget, specs request, and get us into the model we wanted. It took a couple of test drives and a good portion of cr Darrald found the way to meet our budget, specs request, and get us into the model we wanted. It took a couple of test drives and a good portion of creativity, but we got there. Thanks Patrick Subaru and Darrald "THE MAN" Mitchell. Till next time. More
by Izzy
Employees Worked With
Darrald Mitchell
March 02, 2017
Outstanding service! Jordan was extremely professional and helpful when I brought my Outback in for service today. He took the time to explain everything and when I showed Jordan was extremely professional and helpful when I brought my Outback in for service today. He took the time to explain everything and when I showed up early to pick up the car he even took the time to have someone wash the car for me. With the snow and sand that has been on the road lately I can say that I really appreciated getting a clean car back! I will definitely be back and will recommend your service department to friends and family alike! Great job everyone! :) More
by Annette Williamson
Employees Worked With
Jordan
March 02, 2017
1st Subaru Purchase I recently made my 1st purchase from Patrick Subaru. Ash was courteous and very helpful He explained everything in detail and did not pressure me. I recently made my 1st purchase from Patrick Subaru. Ash was courteous and very helpful He explained everything in detail and did not pressure me. The rest of the staff was equally helpful. I had a very enjoyable experience and would use Patrick Subaru again. More
by JANICE MARTIN
Employees Worked With
Ash Shaker
February 28, 2017
Always smiling and helpful :) Patrick has always been great to me and my family. The sales staff does not pressure just shows you the great cars and lets you make your decision. Patrick has always been great to me and my family. The sales staff does not pressure just shows you the great cars and lets you make your decision. I have purchased three cars from them and my father has purchased three from them as well. I have serviced them all there. The staff are responsive and thoughtful. The online booking for service is great and the waiting room is very comfortable and has multiple kinds of seating depending on your needs ( privacy, desk space, close to toy room) . Highly recommended! More
by LisaSJ
February 28, 2017
Subaru #7 from Patrick This is my seventh Subaru from Patrick Motors. Just started 3 year lease on 2017 Forester. Like the new electronics. Never had a lemon. Cars run perfe This is my seventh Subaru from Patrick Motors. Just started 3 year lease on 2017 Forester. Like the new electronics. Never had a lemon. Cars run perfectly and do not break down. Couldn't be more satisfied with sales and service people. Steve Carlson More
by Steve Carlson
Employees Worked With
February 23, 2017
Another great Patrick Subaru experience I brought home my 2017 Forester yesterday. This is my third car purchase at Patrick's. Ash Shaker was the salesperson and he was superb. He was gracio I brought home my 2017 Forester yesterday. This is my third car purchase at Patrick's. Ash Shaker was the salesperson and he was superb. He was gracious and worked to get me the car that I wanted. He kept in touch, which is important to me. The entire process was very easy and clear, thanks to Ash. My husband and I also greeted Tri Le who was our salesperson for our first two cars. It's great to go into a dealership and feel at ease, knowing you will be taken seriously and that they will do all they can to help you. I have also had positive experiences during maintenance visits. . Thanks so much! And, yes, I LOVE my new Forester! More
by Marna50
Employees Worked With
Tri Le, Robert Bernier, Ash Shaker
February 18, 2017
Good, Fast, No Pressure I walked in looking to make a purchase. Ash is the man, helped us out. Let us test drive exactly what we requested. Showed patience while we asked que I walked in looking to make a purchase. Ash is the man, helped us out. Let us test drive exactly what we requested. Showed patience while we asked questions during our descion process. Negotiations was painless, told him what I wanted and he was able to meet all my requirements. Never once did he try to persuade me towards something else. Made me feel comfortable during any "waiting" process. I put that in quotation because I never had to wait long. Ended up driving away with my 2017 Subaru Impreza 5 Door and I couldn't be happier with my desicion. Plus I have to add the Finance man was amazing, very professional, knew what he was talking about and made the process that much more smoother. Overall, good place if you're looking for reasonable and Hassel free. More
by Theresa LeBoeuf
Employees Worked With
Robert Bernier, Ash Shaker
February 17, 2017
Purchasing my first car I had a wonderful experience with Joe Dinneen at Patrick Subaru. From the moment I walked in to the moment I drove out in my "new" car he was excellen I had a wonderful experience with Joe Dinneen at Patrick Subaru. From the moment I walked in to the moment I drove out in my "new" car he was excellent. Professional, polite, he went above and beyond to make this a comfortable shopping experience, answering any questions I had. As a first time car buyer I was very impressed with the quality of service and would absolutely purchase another vehicle through them. More
by Subaru10
Employees Worked With
