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Patrick Subaru

Shrewsbury, MA

4.5
2,580 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,580 reviews

December 10, 2016

Outback I thought they were professional, the showroom clean, they were friendly and made the process pretty painless. Used true car pricing so it was easy, More

by Ts66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Le, Colleen Smith, Ashley Cubbedge
December 09, 2016

Overall good experience This is the first time I've gone to Patrick Subaru and leased a car with them. I found the staff to be very helpful and informative. I would recommend More

by kaitie1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wilcox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2016 -

Patrick Subaru responded

Hi Kaitie, Thank you for choosing Patrick Subaru for your Subaru leasing needs. Thank you also for taking the time to write us of your experience. While, I'm glad that our staff were able to be informative throughout the process, do not hesitate to check in with us should you have any further questions or need any additional assistance. If Frank is not available, feel free to ask for myself or any of the managers, we'll be more than happy to help. Thank you again. Tri Le Business Development Manager Patrick Subaru

December 07, 2016

Thorough service, dedicated staff I've leased two cars through Patrick and scheduled many service appointments. Everyone I've spoken to there has been very knowledgeable, genuine, and More

by aspazooki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Goodro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Le, Steve Rivo, Brenda Ford
December 05, 2016

Smooth New Car Lease Experience This was my first shopping experience at Patrick Subaru and my first time leasing. I have purchased multiple Subaru's over the years so I am very fam More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stalker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Shaker
December 02, 2016

Friendly and Knowledgeable Sales Person Jeff was great to work with. This is my first Subaru. I had done my research on the internet and figured out the price I wanted to pay. Jeff did an More

by steve13565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Moberg
Dec 06, 2016 -

Patrick Subaru responded

Hi Steve, Thank you for your business, and for spending some time to write us of your experience. I'm glad that Jeff and the rest of the staff had made it an enjoyable experience. Should you have any questions or need anything. check in with us any time. If Jeff is not available for any reason, feel free to contact myself or one of the other managers and we'll be more than happy to help. Thank you again. Tri Le Business Development Manager Patrick Subaru

December 01, 2016

New car purchase I purchased my third vehicle from Patrick and the process couldn't have gone smoother.The sales agent Mike Katz went out of his way to ensure we got More

by buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Katz
November 30, 2016

Processing of the paperwork was very smooth We purchased a company car for one of our employees and I was involved on the paperwork/payment end of the transaction and everything went very smooth More

by Louise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stalker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2016

Got right to work I had returned to Patrick after my first Forester that I purchased from there needed an update. The staff member Jeff Moberg helped me along with Todd More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stalker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Moberg
November 25, 2016

No nonsense. Very professional. The purchasing process went very smoothly, with no pressure. Our sales agent, Al Pagliarulo was very knowledgeable, courteous and walked us through th More

by Dirk133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2016

Easy to work with My husband and I were car shopping and Patrick Subaru was the last stop of a long day. We test drove the outback and loved it. Mike was very patient a More

by Love my new Subaru
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Katz
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