
Patrick Subaru
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Service department is dishonest Have been into service department just about every month since vehicle purchase as car kept loosing oil. Received varying explanations as to the cause Have been into service department just about every month since vehicle purchase as car kept loosing oil. Received varying explanations as to the cause...not an oil leak...then it was an oil leak...then we are not sure why this happens...to finally...nothing wrong with vehicle....sometimes you "just have to add a quart of oil" Every single month! Unheard of!. At the last visit, they essentially washed their hands of any issue and told me "you can make a phone call" to Subaru America if I was unhappy as their "hand were tied". The attitude and vibe could not have been any more "used car sleazy salesman like". More
"You do better at Patrick" My husband and I recently bought our third Subaru from Patrick Subaru. It was a very quick and comfortable transaction. We have also had a great exp My husband and I recently bought our third Subaru from Patrick Subaru. It was a very quick and comfortable transaction. We have also had a great experience with the Patrick service people and will continue to take our new Forester there. Ash Shaker made the experience relaxing and enjoyable. He understood just what we were looking for and provided us with exactly what we wanted in a no pressure - informative way. Thanks again to the crew at Patrick. More
Pleasant and no pressure My wife and I went in to look at leasing / purchase options for a 2017 Forester. Joe Dineen was great to deal with, he presented the details to us in My wife and I went in to look at leasing / purchase options for a 2017 Forester. Joe Dineen was great to deal with, he presented the details to us in the different terms that we asks for and suggested to us other options that were helpful. We feel like we got a great deal and great service. More
Outstanding my wife and I had an outstanding experience buying a Forester from Patrick Subaru in trading in to a bar existing Subarus.. Our salesman, Joe Dineen, my wife and I had an outstanding experience buying a Forester from Patrick Subaru in trading in to a bar existing Subarus.. Our salesman, Joe Dineen, was great to work with, as always. Dealing with Patrick Subaru was a pleasure! More
Professional My wife and I both bought brand new vehicles and the service at Patrick Subaru was nothing but Professional. John Watt who we dealt with was very help My wife and I both bought brand new vehicles and the service at Patrick Subaru was nothing but Professional. John Watt who we dealt with was very helpful and knowledgeable about our vehicles,. More
A dealership that feels obligated to their customers. I found the treatment I received at Patrick Subaru was exemplary. From the moment I walked in I felt comfortable. One of the first things I noticed wa I found the treatment I received at Patrick Subaru was exemplary. From the moment I walked in I felt comfortable. One of the first things I noticed was a banner proclaiming the dealership's support veterans. Being a disabled Vietnam veteran myself it was nice to see this dealership was concerned with veterans issues. The whole sales process was very easy. The salesman went out of his way to make sure that I was buying the right car for me. From the beginning of the process to the end all my questions were answered.The ease of Leasing the automobile was simple and everything was done for me including my request for special veterans plates. They dealt with the registry Insurance Company and all the required inspections I did not have to do anything. During the final process of signing the paperwork I was offered a few add-ons but was not pressured to buy them. In the last 2 years I have purchased two vehicles from this dealership and I highly recommend them. More
Wonderful Experience It was time to consider trading in my '09 Forester. I went back to Frank at Patrick, told him what I was looking for in options and Frank found me the It was time to consider trading in my '09 Forester. I went back to Frank at Patrick, told him what I was looking for in options and Frank found me the car of my dreams...a '17 Forester. He is extremely knowledgeable about his product and spent as much time as needed to explain all the intricacies of my new vehicle. He followed up with phone calls and assured me of his continuing assistance with any questions I might have. I could not have had a better buying experience. Thank you Frank and Patrick Motors! More
Great Experience I recently began leasing a Forester and the experience was easier than I anticipated. Al was very helpful in answering my questions/concerns and helpe I recently began leasing a Forester and the experience was easier than I anticipated. Al was very helpful in answering my questions/concerns and helped me learn about the leasing process. Never once did I feel pressured to lease/buy from them which made the decision a no brainer. I am very pleased with my car and feel if I ever have issues they would be more than happy to help. More
Easy car buying experience Nate and all the folks at Patrick Subaru were very helpful with my Outback purchase. They were very accommodating with time and made the process very Nate and all the folks at Patrick Subaru were very helpful with my Outback purchase. They were very accommodating with time and made the process very easy. Thanks! More
Good overall team and experience. Both the Sales and Service teams were very friendly, attentive, informed, and responsive. The whole process of evaluating & trading in an old car, an Both the Sales and Service teams were very friendly, attentive, informed, and responsive. The whole process of evaluating & trading in an old car, and buying a new one was as good as I've ever experienced. More