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Patrick Subaru
Shrewsbury, MA
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020.
We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,579 reviews
July 14, 2016
The best experience at a car dealership. Joe was very professional and punctual throughout the process. We have purchased several cars previously from other dealerships but at Patrick Suba Joe was very professional and punctual throughout the process. We have purchased several cars previously from other dealerships but at Patrick Subaru we were treated just right. They set the bar too high. Thank you Joe for your help and for being an excellent sakes person. (Not pushy and treating people with respect ) More
by Monana
Employees Worked With
July 14, 2016
Helpful and Straight Forward Patrick Subaru is a great dealership. We just bought our second car from Joe D. He is knowledgeable, experienced, helpful, straight forward, and easy Patrick Subaru is a great dealership. We just bought our second car from Joe D. He is knowledgeable, experienced, helpful, straight forward, and easy to work with. We were greeted warmly by everyone we encountered and have had nothing but a positive experience with Patrick Subaru. More
by Tatiana
Employees Worked With
July 12, 2016
Awesome! I worked with Nate who I highly recommend. He is honest and fair. This is the first time I have bought a car solo. I was dreading it but the experienc I worked with Nate who I highly recommend. He is honest and fair. This is the first time I have bought a car solo. I was dreading it but the experience was great. When it's time for a new car, I'm heading back to Patrick! Theresa Eckstrom More
by Theresa
Employees Worked With
July 11, 2016
Made it very easy to buy a new car I was given the freedom to walk the new car area- found at least 2 I was interested in. Went inside and was greeted by a person and when I asked for a I was given the freedom to walk the new car area- found at least 2 I was interested in. Went inside and was greeted by a person and when I asked for a test drive I was introduced to Frank Wilcox. Frank and I discussed my individual car needs and he brought a car down for a drive. He pointed out all of the technical details of the car. We went for a drive and I told him I was still shopping. He gave me his card and I was off. They never pressured me to buy a car- they emailed me to follow up, emailed about discounts and financing which lead me to pick Patrick Subaru. Frank and the rest of the Patrick team were super professional and just made it easy. More
by Lorie in Shrewsbury
July 10, 2016
So Easy Last Time, Returned to Purchase Another! Last year's pain free experience, purchasing our first Subaru, a Legacy, at Patrick's Subaru brought us back for a second Legacy 2.5i Limited this y Last year's pain free experience, purchasing our first Subaru, a Legacy, at Patrick's Subaru brought us back for a second Legacy 2.5i Limited this year. Luke Latham followed up after our purchase then, so he had our trust when we decided to get another. Luke Latham was great to deal with, attentive to everything we said, and delivered exactly what we wanted WITHOUT typical DREADED dealer pressure! Luke explained all the new safety features of the Limited, got the phones synced in and we were ready to go. Once again the process was short, sweet, and stress free thanks to Luke's attentiveness. We highly recommend Patrick's Subaru and Luke Latham's assistance to those interested in a pain-free automobile purchase . More
by dauci
Employees Worked With
Luke Latham
July 10, 2016
Always a great trade in experience. I have been trading in and buying pre-owned Subarus from Patricks for 25+ years. Obviously, I continue to come back to Patricks, year after year, due I have been trading in and buying pre-owned Subarus from Patricks for 25+ years. Obviously, I continue to come back to Patricks, year after year, due to positive experiences. I recently traded in my Outback and considered down sizing to a Crosstrek. I was fortunate to work with Ash Shaker who truly listened to why I was trading in my vehicle and what I was looking to purchase. He was incredibly attentive to what I was looking for and why. He provided great feedback and presented me with multiple options, some I had never considered. I ended up purchasing a 2016 Crosstrek, which was not what I thought I was going to do but I could not be happier that I did. Ash took a great deal of time walking through all the various options I had (pros and cons). Once I purchased my car, he again he was most attentive to orienting me to my new car. As I have said, I have always been pleased with all of my experiences at Patricks but Ash Shaker was truly wonderful and made m purchase a fabulous experience. Thank you Ash. Nan Fellows More
by Nancy Fellows
Employees Worked With
Ash Shaker
July 06, 2016
Best Car Buying Experience I was not at all excited about buying a new car, but the time had come where I had to. I walked into Patrick Subaru having no idea what I was doing, a I was not at all excited about buying a new car, but the time had come where I had to. I walked into Patrick Subaru having no idea what I was doing, and caught the attention of Nate Goodro. Nate made the experience just amazing. Not knowing what I wanted when I went in he explained all the benefits of owning a Subaru. Nate asked me a bunch of questions to determine what Subaru would work best for me. The Legacy Limited was the winner. He explained all the features of the car in a way I could understand, and really went into detail on how safe the car was, especially in the snow, which was my number one concern. I felt absolutely no pressure to purchase the car. I came back a few days later and bought the car. The day I went to pick up my car, I had got stuck in traffic for about an hour and was late to my appointment. I walked in and Nate just put me at ease and finally made me EXCITED about the new car. I really can't thank him enough for making the experience so easy and stress free. I would highly recommend Patrick Subaru and Nate Goodro to everyone looking to buy a car. More
by kelyns2
Employees Worked With
July 05, 2016
New WRX from negotiating to out the door in 2 hours! I've bought another car from this dealership in the past. Buying a second car from them you can tell that they really appreciate your business when it I've bought another car from this dealership in the past. Buying a second car from them you can tell that they really appreciate your business when it comes to negotiations. They gave me an excellent price for my trade and got my payment where I needed it to be within 15 mins. From test driving to out the door with the car only took 2 hours total! Very good experience and they have the best selection around. I will be buying another car from them in the future. More
by Jmzda
July 03, 2016
Very positive buying experience I visited Patrick Subaru to "just look" at a pre-owned BRZ, not yet set on buying one, but considering it. The short version: I liked the car after dr I visited Patrick Subaru to "just look" at a pre-owned BRZ, not yet set on buying one, but considering it. The short version: I liked the car after driving it and offered a drive-away price I could afford, and in a 10-15 minutes we had an agreement. I was pleasantly surprised to find we could skip over the line-by-line costs & fees, any "discussions" about financing or leasing, and just talk about the final price. At signing, they offered and explained several kinds of additional warranties, but without pressure to buy them. They had the car prepped for me to pick it up the next day. Everyone I met had a friendly greeting, asked if I was being helped, or made sure someone knew I was waiting as they were leaving for the day, More
by JRobert
Employees Worked With
Mike Katz
July 02, 2016
Good friendly store Ash went the extra mile to locate my new WRX. Very happy with the experience. Really enjoying the car and i'll be back for another subaru. . Ash went the extra mile to locate my new WRX. Very happy with the experience. Really enjoying the car and i'll be back for another subaru. . More
by monica friend
Employees Worked With
u, Ash Shaker
