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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

July 02, 2016

Great service and great products We've been looking at multiple brands and dealt with multiple dealerships. After walking into the dealership, we could tell it was the right place to More

by Darren C
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pagliarulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2016 -

Patrick Subaru responded

Hi Darren, Thank you for your business, and for spending some time to write of your experience. I'm glad that Al was able to assist you with the purchase and made it enjoyable - a very important part of getting a new car! Should you have any questions or need anything and Al is not available, feel free to ask for either myself or any of the managers and we'll be happy to assist. Thank you again! Tri Le BDC Manager Patrick Subaru

June 27, 2016

Forester We purchased a Forester which had 14,000 miles. Luke Latham was probably the best salesman we have worked with anywhere. Even though we test drove ne More

by Janlash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Latham, Heather Bernier
June 27, 2016

Typical Bait and Switch Give you a good deal but when they say your credit rating isnt perfect it comes out they realized they gave me too good of a deal and took it More

by tambear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrald Mitchell
June 27, 2016

Best car purchase experience I've had! My experience at Patrick Subaru was all around great. Great people, great service and great cars! John Watt helped me pick out a new car, went through More

by jkulkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watt
June 25, 2016

A Positive Visit to the Dealership Normally, visits to the dealer can be anxiety-inducing but as soon as we walked into Patrick Subaru, we knew things would be different. Every employee More

by proychowdhury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2016

Great experience with Ash Shaker I am something of a car slut--have leased 4 cars in the past 8 years. I now need a car with good visibility and safety features. My best experience ha More

by kturner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ash Shaker
June 23, 2016

Leased a New Car I went in looking to purchase a car, and had a pleasant experience, free coffee, and a fair deal on my trade in. I drove away hours later in a newly l More

by nonononono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Ash Shaker
June 22, 2016

A Positive Car Buying Experience On my way to visit my wife in the hospital my car was hit and totally wrecked, I was a very stressful time for us and now we had to look for a new ca More

by John looney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Latham
Jun 22, 2016 -

Patrick Subaru responded

Hi John, I greatly appreciate your taking the time to write to us of your experience. Luke has been with us a long time, and I'm glad to hear that he was able to assist you with your car purchase through this difficult time. Should you have any questions or need any assistance, don't hesitate to ask for myself or any of the Managers if you cannot reach Luke for some reason. We'll be more than happy to assist. Best wishes, Tri Le BDC Manager Patrick Subaru

June 22, 2016

Household with two Subaru Legacy's from Patrick Subaru Patrick Subaru has best, honest deals! Husband has experience in car sales, and I can tell you, we were treated honestly, fairly, respectfully. Lowest More

by Maureen_Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Domenicucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bernier, Colleen Smith
Jun 22, 2016 -

Patrick Subaru responded

Maureen & Bob Thank you for your business and for your time in writing of your experience. While it's good to hear that our staff was able to provide excellent service, we plan to continue doing so post-sale as well. In that regards, should you ever have any questions, feel free to touch base anytime. If Joe is not available, ask for myself or anyone of the managers, and we'll be more than happy to help. Thank you again. Tri Le BDC Manager

June 20, 2016

Great car purchase experience We purchased our third car with Patrick Subaru. They are such a great dealership to work with. Pricing, availability, and service are what we looked f More

by 3subs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Katz, Robert Bernier
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