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Patrick Subaru

Shrewsbury, MA

4.6
2,579 Reviews
Patrick Motors is your friendly Subaru dealer located in Shrewsbury, Massachusetts. We take great pride in serving the Worcester area and beyond. We have been family-owned and operated since we opened for service in 1936, when we started out as a small neighborhood gas station. Today, Patrick's has grown to become a major competitor in car sales and service, while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region, including Dealer of the Year for 2018, 2019 and 2020. We attribute our recent growth and prosper to our commitment to sell quality cars at highly competitive prices with the service you expect from a small family business. We want your business now and for generations to come! #YouDoBetter
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247 Boston Turnpike

Shrewsbury, MA

01545

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Showing 2,579 reviews

May 30, 2016

Outstanding Service, great environment My wife and I recently purchased a new Subaru Impreza from Patrick Subaru. We had looked at a lot of information on line about Subaru, and also had a More

by patbob1072
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Katz
Jun 02, 2016 -

Patrick Subaru responded

Pat & Bob, Thank you for giving us an opportunity to earn your business. While I'm glad that Mike was able to help out, and I'm hoping that he had spent the time to acquaint you with your new Impreza, should you have any remaining questions, do not hesitate to touch base with us. Feel free to ask for myself or anyone of the Managers. Thank you again Tri Le BDC Manager

May 30, 2016

The best of the best! Awesome I recently purchased a new Subaru at Patrick and I was also considering an AWD (used) Lexus at a nearby Lexus dealership in Northborugh. The Customer More

by Pjh2244
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Domenicucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ferraro, Melissa Prucnal
May 30, 2016

The Best Car Buying Experience Ever I had a lot of car buying anxiety from past unpleasant experiences. I experienced NONE of that unpleasantness at Patrick Subaru. The entire experien More

by carbuyer102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watt
May 27, 2016

phenomenal service I can't believe how simple this was. Joe Dinneen made the process impeccably SMOOTH, his communication of the process and knowledge of the cars was i More

by cStel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bernier
May 27, 2016

PLEASE READ! Folks - My wife and I went to Patrick Subaru solely because of the all the overwhelmingly positive feedback commentary on the internet. Please read t More

by Framingham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watt
May 28, 2016 -

Patrick Subaru responded

Dear Customer, Thank you for your business and for checking back in with some feedback on your experience. While I'm confident in our staffs and our customer service, having feedback always help make improvements where needed, so thank you for taking the time to write. I'm sure John has mentioned it, but should you have any questions and he is not available, feel free to ask for myself or anyone of the managers and we will be happy to help. Thank you again. Tri Le BDC Manager Patrick Subaru

May 26, 2016

Smooth process We went to Patrick Subaru, having researched the exact model we wanted, including options. We also searched the internet for reviews of dealerships. T More

by Valerie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Domenicucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2016 -

Patrick Subaru responded

Hi Valerie, Thank you for taking the time and providing us with input of your purchase. I'm happy to hear our staff was able to assist and make it an enjoyable experience. Should anything come up and you have questions about your new vehicle, check back in and let us know. Feel free to ask for myself if Joe is not available, I'll be happy to assist. Thank you again! Tri Le BDC Manager Patrick Subaru

May 21, 2016

Best car buying experience ever! I have purchased four Subaru's from Patrick Subaru, all from Joe Dineen. Joe knows his Subaru's. He was great to work with and does a thorough expl More

by Bill Gibbons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bernier
May 24, 2016 -

Patrick Subaru responded

Hi Bill, Thank you for your business. I'm glad to hear that Joe has been able to assist you with your last four cars from us. Feel free to check in anytime if you have any questions about your new vehicle. If Joe is not available (he does take time off now and then), just ask for myself, or anyone of the managers, and we'll be more than happy to assist. Thanks again! Tri Le BDC Manager

May 20, 2016

New Car My wife and I chose our new subaru on-line and printed out exactly what we wanted. Brought the paper to Bob Lacrosse and he ordered the car for us and More

by Peter&Germaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lacrosse, Mike Katz, Robert Bernier
May 24, 2016 -

Patrick Subaru responded

Peter & Germaine, Thank you for your ongoing business with us, and for spending some time to provide us with feedback on your purchase. I'm glad our staff is able to make it an enjoyable experience. As always, should you need anything or have any questions, feel free to reach out to anyone of the managers if Mike is not available, and we'll be more than happy to help. Thanks again! Tri Le BDC Manager

May 17, 2016

A wonderful time! Nate was awesome! Very knowledgeable about everything Subaru and very helpful. He made sure the vehicle would meet my needs and expectations and expla More

by Mogilvie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Goodro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2016

Very helpful and painless Until dealers cease to exist and we can all go down to the Amazon lot to try things out before 1 click buying a car, these guys are easy and painless. More

by boughtacar
Recommend Dealer
Yes
Employees Worked With
Tri Le, Heather Bernier, Darrald Mitchell
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