Patrick Subaru

Consistently disappointed with the service here I've had my car serviced at Patrick Subaru at least three times in the last year, primarily because the car is an older Subaru and they advertise as b I've had my car serviced at Patrick Subaru at least three times in the last year, primarily because the car is an older Subaru and they advertise as being Subaru experts. The reason that it has been serviced there so many times in one year is that the last three times, additional problems have appear shortly after service (by shortly, I mean within two weeks). Up until now I was willing to shrug my shoulders and say, "Well, bad luck," but it keeps happening. Once, my muffler fell off right after they had "checked everything" - long term corrosive damage that should have been obvious. This time, I went in for a rattle under the car and walked out paying about $1500 for repairs - I figured it was worth it to have the car in good order before a 6 month work assignment out of state. Keep in mind, I got $700 worth of service done just two months ago and they said it was good to go. Got it home without any problems, but the very first time I drove it after that, the car started having electrical problems. Problems that they just SWEAR have nothing to do with the huge amount of service I just had done two days before. I had to pay an additional $200 for that repair. I was given the option to speak to a manager about it, and would have liked to, but I waited and they never appeared. I think John and Brenda helped as much as they could but the quality of work just isn't good. This will be the last time I bring my car here. More

Nice car-buying experience Bought a Crosstrek. Sales man was nice and helpful; gave all information, explained options and answered questions. Same as the guy in charge of closi Bought a Crosstrek. Sales man was nice and helpful; gave all information, explained options and answered questions. Same as the guy in charge of closing the deal; explained all additional packages, which ones would be useful in my case, but was not pushing to get me into any. Both men were really decent. They also recommended a couple of insurance agents. Happy with the whole process. More

New Outback This is our third car from Patrick and every time the deal has been easy, reasonable, straight forward, and professionally handled. Nothing was rush This is our third car from Patrick and every time the deal has been easy, reasonable, straight forward, and professionally handled. Nothing was rushed, no heavy sell, thoroughly answered every question and concern, and overall our sales rep handled the process in professional, honest and efficient manner. After I picked up the car, there was a slight delay obtaining the registration so I called the dealership, and they responded promptly, efficiently and tracked down the registration (it was in the mail, arrived that day in fact). I have bought cars from other dealers and Patrick is a five star! More

Crosstrek, Love the car . Very happy with the dealership.i would definitely recommend the car , sales person and dealer to my friends. Good sales experience and Love the car . Very happy with the dealership.i would definitely recommend the car , sales person and dealer to my friends. Good sales experience and all questions answered.. More

Great Experience I was referred to Patrick from a co-worker. I worked with salesman, Bob Lacrosse. He was listened to what I needed and was able to satisfy all my ne I was referred to Patrick from a co-worker. I worked with salesman, Bob Lacrosse. He was listened to what I needed and was able to satisfy all my needs and with a price that I was very happy with. I would recommend Patrick Subaru and will shop there again when it's time for my next new car. More

5th Subaru (4th new) bought from Patrick I've now made 5 Subaru purchases from Joe at Patrick, needless to say Joe and the rest of the team over at Patrick treat me right or I wouldn't keep g I've now made 5 Subaru purchases from Joe at Patrick, needless to say Joe and the rest of the team over at Patrick treat me right or I wouldn't keep going back. They've always been fair to me on trade-in and price negotiations, always being fair and treating me and my family with respect. I've sent several friends and co-workers to Joe, and I'll keep sending them. Their service department is also fantastic to deal with, any issues I've had have been dealt with swiftly and fairly and in a reasonable amount of time, which is all I can ask for. More

Went all out!!! Frank Wilcox made my first, solo, car-buying experience a great one! I had gotten a great deal on my trade, some extra perks...and did not feel any Frank Wilcox made my first, solo, car-buying experience a great one! I had gotten a great deal on my trade, some extra perks...and did not feel any pressure during the decision-making and finalizing processes. It was like visiting with a friend who was extremely informative who made me feel relaxed. It was not all about the sale. How many salespeople would drive 2 hours to get the specific exterior and interior colors you wanted in a limited time-frame to please the customer..ON HIS DAY OFF??????? Few to NONE. Send some business this guy's way...you will be very satisfied. More

Wonderful Sales and Service!!! I just leased my sixth , count them- Sixth Subaru with Patrick Subaru..... The last four with Bob Lacrosse. Bob is wonderful to deal with ... friendl I just leased my sixth , count them- Sixth Subaru with Patrick Subaru..... The last four with Bob Lacrosse. Bob is wonderful to deal with ... friendly , knows Subaru's inside and out.... just a pleasure to deal with......... Never any pressure ! I know when it's time to do my new lease Bob is going to do a great job... Service is great too love, love, Melissa Prucnal... She is such an asset to Patrick Subaru... Thank you ! More

Great experience for an out of stated customer. Ken Ohio We came from Ohio and ended up buying our new Subaru in Mass. It was so easy the sales person,Al, was very helpful in working this out with title pla We came from Ohio and ended up buying our new Subaru in Mass. It was so easy the sales person,Al, was very helpful in working this out with title plates and getting the car that we wanted. Tri the finance person was easy to work with and with all the people there we didn't feel that we were pushed into anything. Even though it was a long drive I would come back next time It was the best car buying experience ever! More

Well Done Again! My husband and I had purchased a pre-owned Subaru Forester with Joe back in 2013 and we recently went back to upgrade my husband from a Camery. We en My husband and I had purchased a pre-owned Subaru Forester with Joe back in 2013 and we recently went back to upgrade my husband from a Camery. We ended up deciding on a New Limited Outback. Joe was great he worked hard to help us meet all of my husband's wishes with the car and accessories and even better we were in the correct range with our budget. Joe did a great job, if you are looking to have all of your needs listened to and met without the haggle and stress of other car buying expereinces go to Patrick and meet with Joe. Thank you for our wonderful new family car. More