
Patrick Subaru
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Overall worked with a great salesman, great dealership. The saleman took time to go over all my questions and concerns prior to purchasing an Outback. This is my second vehicle purchased here and would go The saleman took time to go over all my questions and concerns prior to purchasing an Outback. This is my second vehicle purchased here and would go back again. Word of mouth will continue to be passed on. More
My son bought a new 2013 Legacy and we worked with Nate as salesperson. He was great and we enjoyed the experience in addition to getting a good price. My only small problem was when we spoke with the Fi as salesperson. He was great and we enjoyed the experience in addition to getting a good price. My only small problem was when we spoke with the Finance Guy. He told us that they were going to get a license plate for the car and I mentioned that, even though it might seem like kind of a silly request, we didn't want a place with 666 in the number. His response was "If that comes up, there's nothing I can do about it." Well, here's the deal: When I've just handed you a check for $22,000+ and have a fairly mundane request you tell me, sure, no problem. Not, there's nothing I can do about it. If that number had come up, and if he didn't do anything about it, the deal would have been off. Simple as that. Tracy Marzano More
Great working with Tri. He spent a lot of time showing Great working with Tri. He spent a lot of time showing us cars, then explaining all the "ins & outs" of my new Legacy. Will definitely tell other Great working with Tri. He spent a lot of time showing us cars, then explaining all the "ins & outs" of my new Legacy. Will definitely tell others about the positive experience about working with Tri & Patrick Motors More
This dealership was very smooth and efficient; I was driving away with a 2013 manual Impreza sedan before I even fully knew what happened! I had done the usual research, and test driven a few other cars driving away with a 2013 manual Impreza sedan before I even fully knew what happened! I had done the usual research, and test driven a few other cars, but planned on doing only a test drive that day. My salesman, Phil Sheridan, was super informative about the Impreza, especially safety features. He was so enthusiastic about the Subaru brand! Before the test drive he gave us an inside & outside top to bottom front to back tour of the car. He even arranged for a sudden rainstorm (duration 15 minutes) to show off the car's AWD. When I took delivery, he gave a nice tutorial to get the bluetooth feature working and showed me all around the service area. The car isn't as much fun to drive as the Mazda3 I traded in, but has the best pick up of the 4 cylinder AWDs I trialed, and holds the road well in the rain at highway speeds. So this winter - bring on the snow! I will not be missing any work days due to weather! More
I live in Maine and drove to Patrick to purchase specifically a used Forrester. I had done research on line for prices and availability and no one could beat the price and selection. I drove away specifically a used Forrester. I had done research on line for prices and availability and no one could beat the price and selection. I drove away an extremely satisfied customer. More
Buying a car is a major purchase, and a major decision and we could not be more pleased with our 2013 Subaru Legacy 3.6R from Patrick Subaru, and especially the attentiveness and knowledge of our salesper and we could not be more pleased with our 2013 Subaru Legacy 3.6R from Patrick Subaru, and especially the attentiveness and knowledge of our salesperson, Joe Dineen. We had done lot of research prior to meeting with Joe. My husband has owned Subaru vehicles in the past, but this was my first Subaru. Since the 2013 models had not yet arrived, Joe brought me to a comparable 2012 model and explained the similarities between the models and what I would love about the vehicle. I was there on a busy Saturday and Joe treated me as though I was the only customer of the day and I really appreciate his attentive service, attention to detail, and willingness to answer/explain everything to me. From the day the car was ordered, he kept us up-to-date regarding its arrival status and the transition into our hands – going through every feature in a detailed manner. Knowledge of a car line is one thing, the personality to make you comfortable with the purchase, the dealership, and the staff, along with the willingness to assist at every stage of the process is another – and Joe excelled in all. More
Joe D. was excellent from the minute I walked into the dealership. I know many single women who have had bad experiences with car salesmen - either being condescending, or being ignored, or being creepy dealership. I know many single women who have had bad experiences with car salesmen - either being condescending, or being ignored, or being creepy -- but none of that describes Joe. He was very knowledgeable and respectful and helpful. Totally professional. I bought my car on the first visit and he was a great help regarding options, too. I would recommend Joe D. and Patrick Subaru...very highly! More
The service department did a great job taking care of me and my outback when I brought it in earlier this week. The techs were able to quickly diagnose the problems; Elvis did a good job explaining the iss and my outback when I brought it in earlier this week. The techs were able to quickly diagnose the problems; Elvis did a good job explaining the issues to me; the work was completed in a timely manner. I chose to get the interior detailed on my car, and they did an amazing job. My 5 year old car looks new again on the inside. More
Incredibly friendly, helpful and professional right from the beginning all the way till the end. No matter the question or assistance that I asked for, an answer and a solution would always be given. the beginning all the way till the end. No matter the question or assistance that I asked for, an answer and a solution would always be given. More
We worked with Tri Le to purchased a 2013 Outback and he couldn't have been more informed or helpful. He had/has extensive knowlege of the vehicle and answered all of our questions. He helped us through couldn't have been more informed or helpful. He had/has extensive knowlege of the vehicle and answered all of our questions. He helped us through the whole process and he kept in constant contact with us, so we always knew what was happening. We drove 50 miles to come to this dealership even though we have two Subaru dealers much closer to us. When we buy our next Subaru we will be coming back to Patrick Subaru. More