Patrick Volkswagen

We had such a great experience at patrick VW that we came back and purchased another car from David. He was friendly, personable, and honest. It was a pleasure dealing with him. We will look to David and back and purchased another car from David. He was friendly, personable, and honest. It was a pleasure dealing with him. We will look to David and Patrick VW for future purchases. More

I had a great experience at Patrick Motors. My salesman was knowlegable and demonstrated concern for my needs when he made suggestions for my new car. He was willing to assist me even though I came in clo was knowlegable and demonstrated concern for my needs when he made suggestions for my new car. He was willing to assist me even though I came in close to the time the dealership closed for the evening. We were able to work out a price for the vehicle which I felt was fair and within my budget. Also, once I made my decision, Matt walked me through the entire process which went very quickly. More

Matt was very easy to work with. He was very knowledgable about my vehicle and VW in general. I did not feel any sales pressure at any time, but instead felt relaxed. Andy in finance also was very friendly, about my vehicle and VW in general. I did not feel any sales pressure at any time, but instead felt relaxed. Andy in finance also was very friendly, efficient and knowledgable. I will recommend this dealership to anyone in search of a vehicle. Thank you. More

Matt was professional and took the proper amount of time to show me the vehicles. Matt answered or got all my questions answered. He also followed up and made sure all my concerns were addressed. Everyon to show me the vehicles. Matt answered or got all my questions answered. He also followed up and made sure all my concerns were addressed. Everyone at the dealership acted in a professional manner and the car was well priced. More

I went into Patrick looking for an affordable, fun, reliable car that was good on gas. That is what I found with help of a knowledgable and helpful salesman. reliable car that was good on gas. That is what I found with help of a knowledgable and helpful salesman. More

The experience was fine. I have purchased from Patrick in the past and everything usually goes fine. This experience was not really any different. Except for calling me on a Saturday (the day after I picked the past and everything usually goes fine. This experience was not really any different. Except for calling me on a Saturday (the day after I picked up the car) and asking me to schedule a 90 day service appointment, I was pleased with the experience. More

Matt welcomed us and offered my father and I a great deal on a great car we were very interested in. He made the experience very enjoyable and luckily we were able to settle on a car we really liked. on a great car we were very interested in. He made the experience very enjoyable and luckily we were able to settle on a car we really liked. More

I was in the market for a high in demand VW Golf R. Patrick VW being one hour away wasn't my first choice. I throughout my intentions to David Haynes about the Golf R and it quickly became my first cho Patrick VW being one hour away wasn't my first choice. I throughout my intentions to David Haynes about the Golf R and it quickly became my first choice. They beat local dealers on the purchase price and my trade in value and they didn't even have the Golf R on their lot. They located the exact car I wanted and the entire deal went down the right way with no shadiness of any kind. I recommend Patrick VW to everyone and especially my salesman David Haynes because he's an honest man that wants to help you get a car and not sell you something you don't need or can't afford. My best friend has already purchased a full driveway of VW's from Patrick VW due to my recommendations and personal experiences. More

Once again I have another car in my driveway with a Patrick Motors decal. I needed to replace my wife's suv and made 1 call to Matt Patrick. Within minutes he had given me a very fair price an I was si Patrick Motors decal. I needed to replace my wife's suv and made 1 call to Matt Patrick. Within minutes he had given me a very fair price an I was signing the paperwork the next day.Andy in finance even found me an extra $750 rebate! My wife is thrilled with her new Toureg and that is always good for me! More

We bought our current Volkswagen Jetta TDI at Patrick. The sales service was fine, nothing stellar. We bought a car. However the service experience has been less than stellar. Last service they forgot The sales service was fine, nothing stellar. We bought a car. However the service experience has been less than stellar. Last service they forgot to put the engine cover back on. Then for the 80k service, which costs over $400, the car breaks down 10 days later - in a dangerous intersection. The 80k service is supposed to be a thorough inspection. I had it towed to my local mechanic. And the timing belt is dried and cracked (they did mention the wear on the tires and wanted me to get new ones right away, but don't replace the belt!), the oil is dirty (really in 10 days), among other things he noticed - a mouse nest in the engine for example. And what did Volkswagen say - I have to go back to them or pay for everything myself. How do I know it will be properly repaired? I am sure there will be an explanation for all this - they aren't responsible. My mechanic has no reason to lie - he isn't getting paid for his time and doesn't get any money from doing the repairs - and knew this upfront. Oh and did I mention, we used to have our Passat serviced there. Within two weeks of a major service the Passat transmission blew up because of a hose they couldn't have inspected and known wouldlet go and cause major damage. They wouldn't provide the damaged hoses. And then for $6000 they replaced the Passat transmission - with a certified REBUILT transmission - but it took three tries. The first transmission was damaged on arrival, the second one they put in and gave me the car and reverse and one of the forward gears didn't work, so then they installed a third one. There are many possibilities: -Incompetence -Fraud - we do have an extended warranty which pays us back if we don't use it in a certain time - so if the belt had gone it would be a bigger repair cost -Laziness My recommendation when buying a car, particularly new, is make sure you know how the service is because to maintain warranty or not to have to double pay for service, you need to stay with that dealer. More