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Patrick Volkswagen
Auburn, MA
1,217 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,217 reviews
October 19, 2026
Atlas software upgrade was a nightmare. Had to leave vehicle over night for their failure to download the software. Hope it works right. I was told I was not the first car to have issues wi Had to leave vehicle over night for their failure to download the software. Hope it works right. I was told I was not the first car to have issues with the recall More
by PJM
Employees Worked With
Stephanie
September 13, 2026
The communication was terrible. Trying to get an update on my car took calling and texting several times. Unacceptable, I don’t care how busy you are, communication is extremely imp Trying to get an update on my car took calling and texting several times. Unacceptable, I don’t care how busy you are, communication is extremely important in customer service. More
by christine.lucier05
Employees Worked With
Stephanie
July 30, 2026
Every step of the process in purchasing my new car at Patrick VW was seemless, transparent, and very fair. Joe Potrick went out of his way to ensure that happened and more! Extremely satified with Joe Patrick VW was seemless, transparent, and very fair. Joe Potrick went out of his way to ensure that happened and more! Extremely satified with Joe and everyone else involved. More
by woody
Employees Worked With
July 21, 2026
I couldn’t be happier with my experience and my new car I bought from Joe Patrock at Patrick VW of auburn. The whole process was amazingly simple and stress free. If you are in the market for a new or used c bought from Joe Patrock at Patrick VW of auburn. The whole process was amazingly simple and stress free. If you are in the market for a new or used car, Joe is the person to go see. More
by Wheeler.kevin
July 04, 2026
The service was excellent and the people were so very helpful, especially sarah.thank you helpful, especially sarah.thank you More
by 21henryb
Employees Worked With
May 27, 2026
I’ve had nothing but excellent experiences from all the staff in sales and in service! staff in sales and in service! More
by Bojak5
May 13, 2026
"Highly recommend Connor and Dave for your next vehicle purchase! We just bought new Volkswagens and couldn't be happier. Connor is a walking encyclopedia of VW knowledge, and both he and Dave were so acco purchase! We just bought new Volkswagens and couldn't be happier. Connor is a walking encyclopedia of VW knowledge, and both he and Dave were so accommodating and personable. They provided a no-pressure, thoughtful, and informative experience from start to finish. Go see them!" More
by Leomirandac
April 28, 2026
Very thorough and courteous to deal with. Provided a thorough check off the car and gave it back in excellent condition. Kept us informed all the way through and provided a loaner car when t Provided a thorough check off the car and gave it back in excellent condition. Kept us informed all the way through and provided a loaner car when there were unexpected delays More
by carike02
