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Patrick Volkswagen - Service Center

Auburn, MA

5.0
30 Lifetime Reviews Review Dealership

30 Reviews of Patrick Volkswagen - Service Center

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December 02, 2020

"We go here because everyone is very friendly, and we are..."

- lcarrizo95

We go here because everyone is very friendly, and we are always taken care of. Especially Alex Martin in the service dept, he’s awesome!

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Recommend Dealer
Yes
Employees Worked With
Dec 03, 2020 -

Patrick Volkswagen responded

Hi there! Thank you so much for taking the time to leave a review for our service department. Your feedback and business are truly appreciated!

November 29, 2020

"Alex Martin did an excellent job getting my car ready...."

- ronin-64

Alex Martin did an excellent job getting my car ready. Everything was just like new. Have scheduled service for tomorrow expect nothing but the best.

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Recommend Dealer
Yes
Employees Worked With
Dec 03, 2020 -

Patrick Volkswagen responded

Hey there! Thank you very much for choosing Patrick VW as your service department. We hope everything went smoothly! Your business is truly appreciated.

November 26, 2020

"Amazing service, could not ask for better customer..."

- Clifford Martin

Amazing service, could not ask for better customer service. Alex Martin accommodated me with everything I needed done. I was in and out of there very quickly too.

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Recommend Dealer
Yes
Employees Worked With
Nov 30, 2020 -

Patrick Volkswagen responded

Hello, Clifford! Thank you very much for visiting our service department and for taking the time to leave a review for Alex. We truly appreciate your feedback and hope you have a great week!

November 26, 2020

"This is the best dealership I have ever dealt with and I..."

- bonnielynnorcutt

This is the best dealership I have ever dealt with and I attribute that primarily to Alex. I have been working with Alex for I believe over 5 years. He is the main reason I purchased my car from this Dealership and the main reason I return to this Dealership for all of my repairs and maintenance - he is honest and fair as well as knowledgeable and competent. A rare combination of characteristics for most of the service people I have dealt with.

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Recommend Dealer
Yes
Employees Worked With
Nov 30, 2020 -

Patrick Volkswagen responded

Hello, Bonnie! Thank you very much for your continued business and for taking the time to leave such a great review for Alex. We hope you have a safe and happy holiday season!

November 25, 2020

"We love Patrick’s VW. Alex Martin always makes us feel..."

- Irish56

We love Patrick’s VW. Alex Martin always makes us feel that we are valued Patrick VW customers and like family. The service department is outstanding and takes great care of our Tiguan and Jetta. We bought both our cars there because of the courteous treatment we received.

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Recommend Dealer
Yes
Employees Worked With
Nov 30, 2020 -

Patrick Volkswagen responded

Hey there! We love hearing about our customers' experiences just like yours. Thank you so much for your business with both our sales and service departments, and for taking the time to leave such an awesome review. We hope you have a happy and safe holiday season!

November 25, 2020

"As a long time client, I can say that Alex goes above and..."

- MillieM

As a long time client, I can say that Alex goes above and beyond for his customers. His high level of professionalism and work ethic shows from the first interaction all the way through to the end.

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Recommend Dealer
Yes
Employees Worked With
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Millie! Thank you very much for your continued business with our service department! We truly appreciate your feedback and hope you have a happy and safe holiday season.

November 25, 2020

"An absolute pleasure to work with and to learn more about..."

- Amanda Lorian

An absolute pleasure to work with and to learn more about the features of my Volkswagen that I did not know about. I will be gladly returning.

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Recommend Dealer
Yes
Employees Worked With
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Amanda! We're so happy to hear about your experience with Alex and our team. Thank you for your kind review!

November 25, 2020

"Alex was great to work with. He was very attentive and..."

- MATTCR

Alex was great to work with. He was very attentive and answered all my questions. Overall a very nice and genuine person to work with. Very nice dealership!

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Recommend Dealer
Yes
Employees Worked With
Nov 30, 2020 -

Patrick Volkswagen responded

Hello! Thank you for leaving such a kind review for our team. We appreciate hearing about your experience with Alex! We hope you have a safe and happy holiday season.

November 25, 2020

"Great service ! Very polite and friendly answered many of..."

- Ollie

Great service ! Very polite and friendly answered many of my questions and concerns , helped me to understand why certain products and parts should be serviced regularly. And most important didn’t leave me waiting forever!

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Recommend Dealer
Yes
Employees Worked With
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Ollie! Thank you very much for taking the time to leave a review for our service department. Your business and feedback are truly appreciated!

November 25, 2020

"Great service team always happy to help. Service was done..."

- Catlover93

Great service team always happy to help. Service was done quickly and thoroughly. I know when I go to Patrick for service my vehicle will be taken care of.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Erika Anderson
Nov 30, 2020 -

Patrick Volkswagen responded

Hello! Thank you very much for visiting our service department, and for taking the time to leave a review! We appreciate your feedback and hope to see you soon!

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