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Patrick Volkswagen

Auburn, MA

4.8
1,177 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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519 Washington Street

Auburn, MA

01501

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Showing 1,177 reviews

November 26, 2020

This is the best dealership I have ever dealt with and I attribute that primarily to Alex. I have been working with Alex for I believe over 5 years. He is the main reason I purchased my car from this Deale More

by bonnielynnorcutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hello, Bonnie! Thank you very much for your continued business and for taking the time to leave such a great review for Alex. We hope you have a safe and happy holiday season!

November 26, 2020

Amazing service, could not ask for better customer service. Alex Martin accommodated me with everything I needed done. I was in and out of there very quickly too. More

by Clifford Martin
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hello, Clifford! Thank you very much for visiting our service department and for taking the time to leave a review for Alex. We truly appreciate your feedback and hope you have a great week!

November 25, 2020

Great service ! Very polite and friendly answered many of my questions and concerns , helped me to understand why certain products and parts should be serviced regularly. And most important didn’t leave me w More

by Ollie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 30, 2020 -

Patrick Volkswagen responded

Hi, Ollie! Thank you very much for taking the time to leave a review for our service department. Your business and feedback are truly appreciated!

November 25, 2020

Service was quick and easy to schedule, will be recommending to friends right off route 20 in auburn ma, very easy to get to from anywhere in central ma More

by Mr.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Page, Alex Martin, Sarah Hall
Nov 25, 2020 -

Patrick Volkswagen responded

Thank you very much for choosing Patrick VW to service your vehicle! We truly appreciate your feedback. Have a great holiday season!

November 25, 2020

I’ve had nothing but a superior service experience here at Patrick Volkswagen for the last 10 years. There is a knowledgeable service staff here. They will always be available to answer any questions and l More

by shotthrutheheart80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Page, Alex Martin, Sarah Hall
Nov 25, 2020 -

Patrick Volkswagen responded

Thank you so much for taking the time out of your day to leave such a kind review. We really appreciate your feedback and continued business (10 years; wow!). Have a lovely holiday season!

November 25, 2020

Alex helped me and my experience was great. I will recommend him to all of my family and friends. He is extremely friendly and very effective. Thank you Alex Martin More

by Cassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 25, 2020 -

Patrick Volkswagen responded

Hey there, Cassie! We're thrilled to hear about your experience with Alex and our service team. Thank you for taking the time to leave a review; it's greatly appreciated!

November 25, 2020

Problem-free, great service. Have brought my vehicle in several times and it has always been a pleasure. Very nice atmosphere and Alex does an amazing job. More

by Animal502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 25, 2020 -

Patrick Volkswagen responded

Hi, there! Thank you so much for your feedback. Your continued business is truly appreciated!

November 25, 2020

This has been one of the best dealerships we have ever worked with and we owned alot of cars over the years. Top Knotch Service. More

by cindypalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 25, 2020 -

Patrick Volkswagen responded

Hi, Cindy! Thank you so much for taking the time to leave a review for our service department. We appreciate your business and feedback!

November 25, 2020

Alex was wonderful! He really took care of my car. He is professional and did a great job making sure I understood what was being done. I definitely will be back and will request to work with him again! More

by em23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Martin
Nov 25, 2020 -

Patrick Volkswagen responded

Hello! Thank you very much for visiting our service department and for taking the time to leave a review for Alex and our service team. Have a great holiday season!

November 25, 2020

Great service team always happy to help. Service was done quickly and thoroughly. I know when I go to Patrick for service my vehicle will be taken care of. More

by Catlover93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Anderson, David Page, Alex Martin, Sarah Hall
Nov 30, 2020 -

Patrick Volkswagen responded

Hello! Thank you very much for visiting our service department, and for taking the time to leave a review! We appreciate your feedback and hope to see you soon!

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