Patriot Buick GMC
Killeen, TX
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106 Reviews of Patriot Buick GMC
Very straight forward and knowledgeable staff. Rachel Sutton was very helpful, kind, and professional. Will be recommending to all my friend’s and soldiers. Thanks I was dreading this experience but left Sutton was very helpful, kind, and professional. Will be recommending to all my friend’s and soldiers. Thanks I was dreading this experience but left satisfied. More
Very professional service by Jago Camacho. He is a respectful young man who's good at his job. I will be coming to this dealership more often. respectful young man who's good at his job. I will be coming to this dealership more often. More
Salesman Tony Brown took the time to meet my needs while at Patroit. I recommend Patroit of Killeen to anyone looking for new car or truck. at Patroit. I recommend Patroit of Killeen to anyone looking for new car or truck. More
As a vendor for Patriot, Cassandra in finance is a real pleasure to work with. She is very professional in making our company transactions work smoothly. Barak Waldron Auto Grafix pleasure to work with. She is very professional in making our company transactions work smoothly. Barak Waldron Auto Grafix More
Your employee Cassandra Kindling is extremely knowledgeable and helpful to your customers. A definite asset to your company, She is friendly and patient. A good overall understanding of the compa knowledgeable and helpful to your customers. A definite asset to your company, She is friendly and patient. A good overall understanding of the company and business overall. Five stars. More
Left feeling very pleased with the customer service provided by Samuel. He was very respectful, friendly, and I could tell he aims to represent the company well. Good job 👍🏽 provided by Samuel. He was very respectful, friendly, and I could tell he aims to represent the company well. Good job 👍🏽 More
SERVICES DEPARTMENT NEEDS TO LEARN DO CORRECT DIAGNOSTICS!!! ***My Buick came back to me in worse condition than it came in, and the technicians was never able to find out how to fix my parking brake service lig ***My Buick came back to me in worse condition than it came in, and the technicians was never able to find out how to fix my parking brake service light or anything at all!!!! How is this a BUICK dealership that doesn't know how to fix a BUICK CORRECTLY??? ITS A SHAME THIS BUSINESS REPRESENTS BUICK AT ALL! Yes I got a refund, because nobody was able to fix anything!!!! ***A correct diagnostics to fully fix the customers vehicle from the beginning would of been ideal! Having the technicians "play a guessing game for services" with customers vehicles and finances is wrong and unacceptable! Also having the wrong parts or saying it General Motors sending faulty parts is something you'll as a business reach out to GM about. Its bad for business and most customers only see that your services department are not organized and you'll not doing a good job with diagnostics completely. ***My BUICK VERANO seems like services and technicians just "dissected it and returned it to me with no respect or integrity" for your customer. I DON'T EVEN KNOW WHAT I AM DRIVING, its not the same vehicle I brought in, and I used credit card and waiting on my refund so I can possible find a legit place to get the correct diagnostics and my Buick fixed properly! How am I supposed to trust driving this car now, with my family and travel with the military? My credit card refund has not returned yet and hopefully it comes back to my bank asap, because I need to fix my Buick Verano. Mike Smith was the only one helpful this week assisting the refund process and updates with my BUICK VERANO. I appreciate the assistance from a Fixed Operation Director, but why doesn't your service advisors and technicians work on a more professional manner?? You'll really lost a customers trust and me being military and from Texas (San Antonio) I was hoping for you'll to earn my business, because Soldiers always end up back in Fort Hood, TX and need quality automotive services. It's just not gonna be Patriot Buick/GMC for me anymore! I pray you fix your services department and business. God Bless! More
Mr Jackson provided excellent customer service while helping me look at car buying options. He went out of the way to give me good quality vehicles at a reasonable price helping me look at car buying options. He went out of the way to give me good quality vehicles at a reasonable price More
Buyer I recently purchased a new vehicle from Patriot GMC. The saleswomen was very professional and patient with me. I could not be happier thanks to Ms. Vi I recently purchased a new vehicle from Patriot GMC. The saleswomen was very professional and patient with me. I could not be happier thanks to Ms. Victoria Churchill. More
First experience with them but my goodness the service was awesome. Plus they helped me with my two little kiddos. Brittany was doing a great job to get exactly what I needed. Love this place and thank yo was awesome. Plus they helped me with my two little kiddos. Brittany was doing a great job to get exactly what I needed. Love this place and thank you so much More