Patriot CDJR of Tulsa

This place will lead you around So my mom bought me a truck from them because I had to file bankruptcy. Hal Smith knew that the truck was going to Indiana and told me congratulations So my mom bought me a truck from them because I had to file bankruptcy. Hal Smith knew that the truck was going to Indiana and told me congratulations on your purchase, and even helped my mom in the truck. I waited for the title to come in and it never did. Called James Wilkens to let him know the paper tag was ready to expire so he sent another tag, which I never received. Then they tell us its a problem on their end as to why the title is not here. And that the insurance is out of state so the lein holder in Oklahoma wants insurance in Oklahoma. I've contacted a Attorney and he's calling it BS and bullying. I can have the truck wherever I want as long as the payment is made and it has insurance on it. I will never go to Bob Moore to change the tire on my wheelbarrow. The place is a joke. More

about 3 hours to check out after we decided on the car We purchased a Grand Cherokee for cash, but they still insisted on us waiting in line for three hours to talk to the Finance guy who was rude and insu We purchased a Grand Cherokee for cash, but they still insisted on us waiting in line for three hours to talk to the Finance guy who was rude and insulting, wanted us to sign multiple documents without reading and was upset when we took the time to read and point out that 90% of the document didn't apply to us. The salesman misled us on the navigation system implying that is was installed when infact it was not. Found that out as we were driving across country to our new home a few days later. It was over 600$ to install the map package which we believed was already installed. The Manager and Salesman NEVER RESEPONDED to our multiple messages trying to get this amicably resolved. In otherwords, when they have your money, they don't care. They will send you endless follow-up sales letters hower. More

Loved our experience! This is the best experience we have ever had buying a vehicle. I felt no stress at all. We will buy our next vehicle from here also. This is the best experience we have ever had buying a vehicle. I felt no stress at all. We will buy our next vehicle from here also. More

Service Rep Sean Chapman I was prepared to spend up to $3,000 to make my 2006 Jeep safe and attractive for my 16 year old grandson. Took my jeep in for 3 recall, oil change a I was prepared to spend up to $3,000 to make my 2006 Jeep safe and attractive for my 16 year old grandson. Took my jeep in for 3 recall, oil change and complete check up. Sean Chapman started out by giving me the wrong phone number was extremely had to get in touch with had to call main number and ask to speak to a Supervisor but operator only located him and never got me with his Supervisor, was told my car was finished but still at the dealership 7-8-17 after being there since 6-28-17. I had planned to purchase a new jeep in two year when my grandson is ready for college but will not be buying it from Bob Moore More

New Jeep!! Fast, painless and they went above and beyond! Deanna, Lucas and Tracey made it easy for my first new car purchase! If you're in the market, they need Fast, painless and they went above and beyond! Deanna, Lucas and Tracey made it easy for my first new car purchase! If you're in the market, they need an opportunity to make you their customer. More

Remarkable experience Everyone we came into contact with was a joy to work with. Everyone especially Hal was very knowledgable on the vehicle we were purchasing. Never felt Everyone we came into contact with was a joy to work with. Everyone especially Hal was very knowledgable on the vehicle we were purchasing. Never felt pressured to buy. Hal is a great guy to have on your team. More

5 Star experience This was my first time buying from Bob Moore. Of all the different dealerships I have dealt with, this was the first time of no stress, no high press This was my first time buying from Bob Moore. Of all the different dealerships I have dealt with, this was the first time of no stress, no high pressure, excellent price on the new used car AND the trade in. The salesman, James Wilkens is 5 star. He made sure all of the little details and small repairs were taken care of with absolutely no hassle. I won't go anywhere else! More

Honest and hardworking for you the customer I was very surprised by the kindness and honesty from those I worked with during my purchase. Lucus really cares about those he is working with and ha I was very surprised by the kindness and honesty from those I worked with during my purchase. Lucus really cares about those he is working with and has a passion for his career. He even helped me install my car seat into my new Pacifica. Tracey in finance is informative, not pushy and wants the best for his customers. I will send family and friends their way for purchases. The only reason I give the experience a 4/5 is in the end I did not like the interest rate for my vehicle, but they worked hard to make everything else the best they could. Thank you. More

Great experience I have bought 3 different vehicles at 3 different dealerships in the Tulsa area within the last 3 years and Bob Moore was by far the best experience I I have bought 3 different vehicles at 3 different dealerships in the Tulsa area within the last 3 years and Bob Moore was by far the best experience I have ever had with a dealer. John Winfield was an excellent salesman, knowledgeable of the vehicles, and not pushy at all - he let the cars speak for themselves during the test drive. These guys also helped me get the best financing possible, even though Capital One did not honor the APR quoted to me during pre-approval. Tracey Dean was also wonderful to work with and really helped us to understand the additional options available during purchase without being pushy or overbearing. More